About Tecleo Data Recovery and Digital Forensics Lab
OUR HISTORY
Tecleo was founded in 1997 as an IT support company. In 1999, we shifted our focus to data recovery. In 2004, we expanded our services to include digital forensics. Since then, we have added eDiscovery support, blockchain forensics, and open-source intelligence (OSINT) to our range of expertise.
OUR SERVICES AND PRODUCTS
We are here to help you with digital forensics and incident response (DFIR), advanced data recovery, forensic data recovery, e-discovery support, blockchain forensics, and open source intelligence (OSINT) investigations from a wide range of digital data storage devices, locations and operating systems.
Our services cover an extensive range of potential data compromising and loss scenarios, including digital forensic investigations and data recovery from working (ransomware-affected, corrupted, formatted, deleted, virus-infected, hacked, and password-protected) and non-working (dropped, fire, water, and power-surge damaged) servers, NAS and RAID volumes, personal computer (PC) and laptop hard disk drives (HDD), external hard drives, solid-state drives (SSD), mobile devices (smartphones, mobile phones tablets, PDA and cellular phones), drones, IoT devices, backup tapes (tape cartridges), CDs and DVDs, memory sticks (flash drives), SD cards, cloud hosted email platforms and databases.
OUR AREAS OF OPERATION
We are based in Centurion, South Africa (ZA), offering our data recovery and digital forensic services nationwide and internationally. For those within South Africa's borders, we provide a free courier collection service for all pre-approved work and a free courier return service for all completed jobs – no matter which corner of the country you're located, whether in Gauteng (Pretoria, Johannesburg, Centurion), Kwazulu-Natal (Durban), Eastern Cape (Port Elizabeth, East London), Western Cape (Cape Town), Limpopo (Polokwane/Pietersburg), Mpumalanga (Nelspruit), North West (Rustenburg), Free State (Bloemfontein) or the Northern Cape (Kimberley).
OUR MISSION
To help you look after your or your customer's data.
OUR FACILITIES
With state-of-the-art equipment, tools, and software, including a class 100 cleanroom for repairing, recovering, and investigating various types of electronic data storage media and a team of experienced and qualified professionals working in a secure environment under a non-disclosure agreement, we strive to give your data the best possible chance.
We are experienced in responding to, mitigating, and investigating various cyber-related incidents, including ransomware attacks, data breaches, stolen confidential information, fraud, corruption, and blockchain (crypto, web3, and NFT) crimes.
Our threat intelligence services include open-source intelligence (OSINT) analysis and monitoring, using publicly available information from websites, including the surface web, deep web, dark web, the blockchain, social media platforms, search engines, databases, email providers, etc., to gain insight into potential threats or vulnerabilities of a system, organization or personnel.
Our OSINT analysts can help you uncover potential threats before they become a problem by analyzing and monitoring publicly available sources for any suspicious activity related to your company’s operations or personal life.
HOW WOULD YOU BENEFIT & WHAT CAN YOU EXPECT FROM A RELATIONSHIP WITH US?
- When working with us, you can expect peace of mind knowing that your valuable data is at a company operating since 1999 with a team of experienced and qualified professionals.
- Our team will provide professional, fast, friendly and efficient assistance.
- We offer an online portal where you can view quotations, invoices, and correspondence, check the status of your ticket(s), add comments and attachments, approve or decline your quotes, and create new ticket requests.
- You will also receive regular updates on the progress of your case and a free initial consultation with one of our experienced and competent technicians.
FREE CONSULTATION
- We offer a no-charge initial consultation for digital forensic and data recovery services, providing expert advice on your case.
DATA RECOVERY FREE COURIER COLLECTION AND DELIVERY SERVICE
OUR NO-SURPRISES, NO-NONSENSE POLICIES
OUR DATA GUARANTEE
DATA PRIVACY AND CLIENT CONFIDENTIALITY
OUR GREEN IT RECYCLING AND DISPOSAL POLICIES
- We are committed to the re-use of new and used data storage device components as part of our data recovery processes and the recycling of these and all other electronic components once they are no longer functional or of further use.
- Shredded paper, destroyed hard disk drives, CD's and DVD's, Compact Flash Drives, Mobile Devices and all other destroyed electronic equipment will be disposed of by way of recycling.
- Data tapes will be dumped as landfill. South African recycling companies do not accept digital tape media for recycling primarily due to:
- Their composition "“ typically approx. 20% plastic, 1% metal and 79% magnetic tape;
- Vast material differences between the different type of data tapes;
- And the challenges in separating the recyclable materials once they have been destroyed.