Tecleo Data Recovery and Digital Forensics Lab Reseller Program
Download, complete and return the Reseller Application should you believe that we can add value to your company by widening your service offering as well as adding an additional revenue stream - We look forward to being of service to you, and your customers.
Who Qualifies As a Reseller?
- Any business or private individual who would generate an income from reselling our services or products.
- All reseller applications are subject to approval.
Join Our Reseller Program Today
- Download and Complete the Reseller Application
- Return the Reseller Application to
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General Advice To Give Your Customer Facing A Potential Data Loss Situation
- Not to make any rash decisions that may cause further damage or lead to permanent data loss.
- To switch the drive off as soon as possible especially if there are “strange noises” coming from the drive.
- Not to run any hard disk utilities or data recovery software on a noisy and/or difficult to detect or access drive.
- Not to copy or write any data to a formatted, deleted or potentially damaged drive as this may cause further damage to the data.
- Not to open the drive - hard drives are very sensitive to contamination and should only be opened in a controlled clean room environment e.g. class 100 clean room.
- We do not recommend them replacing or swapping the controller board as that may cause damage to the drives firmware programming and so hamper the possibility of recovering the data.
- Ensure that the original PCB is fitted back onto the drive before being shipped for data recovery – that is should the controller board have been replaced.
- To observe safe handling practices eliminating further damage.
- To package the drive as if sending an egg.
- Excellent Service. HDD Failure/Subsequent RAID rebuild broke everything. All our data was recovered! I would recommend to anyone.
- I've recently contacted Tecleo Data Recovery Lab to help me with my hard drive that has become faulty. I am a travel influencer and content creator and I had so much footage on there from all of my trips and client work. Tecleo managed to recover EVERYTHING and transfer it to a new SSD. I can't thank them enough. Their service is great and I have them on speed dial!
- I contacted Tecleo Data Recovery and Digital Forensics Lab for my 1 TB Toshiba external hard drive which suddenly became inaccessible. The drive was detected by the computer but could not be opened or mounted. Before reaching out, I had already tried several advanced recovery tools myself (TestDisk, PhotoRec, Linux-based tools) without success. This made it clear that the issue was beyond software-level recovery and required professional intervention. Their team managed to recover 100% of my data, which was very important and irreplaceable. They explained clearly what was done during the process, including the fact that the actuator head had to be replaced multiple times before everything was recovered an impressive technical achievement. What stood out the most was their professionalism, transparency, and persistence in not giving up until every possible file was extracted. The communication was excellent throughout the process, and I also appreciated the fair pricing compared to other markets. I highly recommend Tecleo to anyone facing hard drive failures in South Africa, even in complex cases where advanced DIY tools fail. They clearly have the expertise, the equipment, and the dedication needed for such critical recoveries. Thank you to the whole Tecleo team for saving my data!
- I booked in my girlfriends external HDD due to the S-ATA connector had come off (I presume due to the constant in & out of the cable on the adapter) After a Day & following the whole process I went to collect the HDD as I unfortunately rejected the quote provided. I had a chat & the technician then assisted me by physically repairing & reconnecting the S-ATA connector back onto the adapter & got the HDD working again. Thank you Tecleo for your assistance & effort. I will make sure to backup the data onto another external drive just in case the repaired external drive decides to decide that it no longer wants to work.
Related Services:
- Hard Disk Data Recovery
- Hard Drive Data Recovery
- Laptop Data Recovery
- Memory Stick Recovery
- Mobile Device Recovery
- Raid Data Recovery
- Server Recovery
- Solid State Drive (SSD) Recovery
See Also:
- How would you benefit and what can you expect from a relationship with us?
- Typical reseller data recovery procedure
- Packaging instructions
- Shipping instructions (From South Africa)
- Shipping instructions (From Outside of South Africa)
- What you should not do to a failing or failed hard drive?
- What is the SSD trim command and why is it important to know how it works?
