Skip to main content
Send Your Device
Quote Request

Tecleo Data Recovery and Digital Forensics Lab Reseller Program

Download, complete and return the Reseller Application should you believe that we can add value to your company by widening your service offering as well as adding an additional revenue stream - We look forward to being of service to you, and your customers.

Who Qualifies As a Reseller?

  • Any business or private individual who would generate an income from reselling our services or products.
  • All reseller applications are subject to approval.

Join Our Reseller Program Today

General Advice To Give Your Customer Facing A Potential Data Loss Situation

  • Not to make any rash decisions that may cause further damage or lead to permanent data loss.
  • To switch the drive off as soon as possible especially if there are “strange noises” coming from the drive.
  • Not to run any hard disk utilities or data recovery software on a noisy and/or difficult to detect or access drive.
  • Not to copy or write any data to a formatted, deleted or potentially damaged drive as this may cause further damage to the data.
  • Not to open the drive - hard drives are very sensitive to contamination and should only be opened in a controlled clean room environment e.g. class 100 clean room.
  • We do not recommend them replacing or swapping the controller board as that may cause damage to the drives firmware programming and so hamper the possibility of recovering the data.
    • Ensure that the original PCB is fitted back onto the drive before being shipped for data recovery – that is should the controller board have been replaced.
  • To observe safe handling practices eliminating further damage.
  • To package the drive as if sending an egg.
  • onstaffing
    I contacted Tecleo Data Recovery and Digital Forensics Lab for my 1 TB Toshiba external hard drive which suddenly became inaccessible. The drive was detected by the computer but could not be opened or mounted. Before reaching out, I had already tried several advanced recovery tools myself (TestDisk, PhotoRec, Linux-based tools) without success. This made it clear that the issue was beyond software-level recovery and required professional intervention. Their team managed to recover 100% of my data, which was very important and irreplaceable. They explained clearly what was done during the process, including the fact that the actuator head had to be replaced multiple times before everything was recovered an impressive technical achievement. What stood out the most was their professionalism, transparency, and persistence in not giving up until every possible file was extracted. The communication was excellent throughout the process, and I also appreciated the fair pricing compared to other markets. I highly recommend Tecleo to anyone facing hard drive failures in South Africa, even in complex cases where advanced DIY tools fail. They clearly have the expertise, the equipment, and the dedication needed for such critical recoveries. Thank you to the whole Tecleo team for saving my data!
  • Carel Beirowski
    I booked in my girlfriends external HDD due to the S-ATA connector had come off (I presume due to the constant in & out of the cable on the adapter) After a Day & following the whole process I went to collect the HDD as I unfortunately rejected the quote provided. I had a chat & the technician then assisted me by physically repairing & reconnecting the S-ATA connector back onto the adapter & got the HDD working again. Thank you Tecleo for your assistance & effort. I will make sure to backup the data onto another external drive just in case the repaired external drive decides to decide that it no longer wants to work.
  • Yolandi Jacobsz
    Tecleo were kind, sensitive to the matter and very helpful. They kept following up, and tried their best to retrieve my data, even though they mentioned it was a bit complicated, and they succeeded.
  • Cornelis J Roos
    The best quality service from the technical team at Tecleo. I broke the SATA connection on a hard drive and could not acsses the data. Upon inspection I was informed that the drive would be ready for collection in a short time. About 10 minutes later I received a good working drive and and was back online in no time! Thank you Tecleo for the best support over the years I've been running my business, RAM ROOS CC. Your support made it possible!
See All Reviews Write a Review

Related Services:

See Also:

Need Help?

Contact us now for a free consultation, evaluation and preliminary quotation.

Terms and Conditions Apply