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Tecleo Data Recovery and Digital Forensics Lab Reseller Program

Download, complete and return the Reseller Application should you believe that we can add value to your company by widening your service offering as well as adding an additional revenue stream - We look forward to being of service to you, and your customers.

Who Qualifies As a Reseller?

  • Any business or private individual who would generate an income from reselling our services or products.
  • All reseller applications are subject to approval.

Join Our Reseller Program Today

General Advice To Give Your Customer Facing A Potential Data Loss Situation

  • Not to make any rash decisions that may cause further damage or lead to permanent data loss.
  • To switch the drive off as soon as possible especially if there are “strange noises” coming from the drive.
  • Not to run any hard disk utilities or data recovery software on a noisy and/or difficult to detect or access drive.
  • Not to copy or write any data to a formatted, deleted or potentially damaged drive as this may cause further damage to the data.
  • Not to open the drive - hard drives are very sensitive to contamination and should only be opened in a controlled clean room environment e.g. class 100 clean room.
  • We do not recommend them replacing or swapping the controller board as that may cause damage to the drives firmware programming and so hamper the possibility of recovering the data.
    • Ensure that the original PCB is fitted back onto the drive before being shipped for data recovery – that is should the controller board have been replaced.
  • To observe safe handling practices eliminating further damage.
  • To package the drive as if sending an egg.
  • Yolandi Jacobsz
    Tecleo were kind, sensitive to the matter and very helpful. They kept following up, and tried their best to retrieve my data, even though they mentioned it was a bit complicated, and they succeeded.
  • Cornelis J Roos
    The best quality service from the technical team at Tecleo. I broke the SATA connection on a hard drive and could not acsses the data. Upon inspection I was informed that the drive would be ready for collection in a short time. About 10 minutes later I received a good working drive and and was back online in no time! Thank you Tecleo for the best support over the years I've been running my business, RAM ROOS CC. Your support made it possible!
  • Magdalena Burger
    I sent my external hard drive to Tecleo after it accidentally dropped and stopped working. It had important files I needed access to, and I was really worried the data might be gone for good. Thankfully, Tecleo was able to recover everything. The results were perfect—nothing was lost. What really stood out to me was their speed, clear communication, professionalism, and technical expertise. They took the time to actually show me the internal components of my drive and explained what could have caused the issue. That kind of transparency really built trust and helped me understand the process. I would absolutely recommend Tecleo’s service because of all those reasons—they’re fast, reliable, and genuinely know what they’re doing. Thank you so much!
  • Tania Shingler
    I cannot recommend Tecleo enough, even though they were not able to retrieve my data from my SSD drive, they gave me the absolute best service. Tyrone, kept me up to date at all times and tried everything possible to retrieve my info. He was kind and understanding. I hope i am never in the situation of losing my info again but if it had to happen i wouldn't send my stuff anywhere else. Thank you Tyrone for your kindness through all my crying
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