SELF-HELP DATA RECOVERY QUOTATION

Do you need an urgent data recovery price? You have come to the right place. Complete the questions as accurately as possible to get an estimated cost for recovering your data.
Start by selecting the type of device from the list below.

 instant quote hdd icon
Hard Drive Recovery

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SSD Recovery

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Flash Recovery

REQUEST A FREE ONLINE QUOTATION

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Data Recovery Service Options

You Have A Choice Of Four Service Levels To Suit Your Budget And Situation.

Your choice would typically be based on the urgency of the data recovery vs. how much you can afford to spend on the successful recovery of your data.

ECONOMY Service Level

  • When having your data recovered is critical but the data will still be valid if recovered within a 10 to 15 working day period, at a much-reduced cost.
  • It takes us on average 10-15 working hours from receiving your media to do a free evaluation upon which we will forward you a confirmation of this preliminary quotation specifying:-
    • Whether the data is recoverable or the chance thereof, alternatively, if possible a directory listing with the structure of recoverable files.
    • Any other information depending on your specific situation.

STANDARD Service Level

  • When having your data recovered is critical within a 3 to 8 working day period, at our normal rates.
  • It takes us on average 8-10 working hours from receiving your media to do a free evaluation upon which we will forward you a confirmation of this preliminary quotation specifying:-
    • Whether the data is recoverable or the chance thereof, alternatively, if possible a directory listing with the structure of recoverable files.
    • Any other information depending on your specific situation.

PRIORITY Service Level

  • When you are prepared to spend more but with the benefit of having your data recovered (if possible) within a 48-hour period from approval of the quotation.
  • It takes us on average 4 working hours from receiving your media to do a free evaluation upon which we will forward you a confirmation of this preliminary quotation specifying:-
    • Whether the data is recoverable or the chance thereof, alternatively, if possible a directory listing with the structure of recoverable files.
    • Any other information depending on your specific situation.
  • We will endeavour to complete the data recovery within 48 HOURS from approval - Excluding weekends & public holidays & our annual break in December.
    • Should we not be able to complete the recovery within 48 HOURS from approval, you will only be charged at the lower STANDARD RATE less the Non-Refundable PRIORITY fee.

HIGH PRIORITY Service Level

  • When you are prepared to spend even more but with the benefit of having your data recovered (if possible) within a 24-hour period from approval of the quotation.
  • It takes us on average 2 working hours from receiving your media to do a free evaluation upon which we will forward you a confirmation of this preliminary quotation specifying:-
    • Whether the data is recoverable or the chance thereof, alternatively, if possible a directory listing with the structure of recoverable files.
    • Any other information depending on your specific situation.
  • We will endeavour to complete the data recovery within 24 HOURS from approval - Excluding weekends & public holidays & our annual break in December.
    • Should we not be able to complete the recovery within 24 HOURS from approval then you will only be charged at the lower PRIORITY RATE less the Non-Refundable HIGH PRIORITY fee.
    • Should we not be able to complete the recovery within 48 HOURS from approval then you will only be charged at the lower STANDARD RATE less the Non-Refundable HIGH PRIORITY fee.

Service Level Matrix

 
Free Collection and Delivery
(S.A. only)
Free Evaluation and Quotation
Estimated Duration for Evaluation & Quotation (1)
Fixed Quoted Price
Optional Extra High Security (2)
Secured Communication (3)
Estimated Duration of the Recovery Process (4)
No-Data, No-charge
Web Portal
Regular Progress Updates
Data Guarantee (5)
Full Confidentiality
No Billable Work Undertaken Unless Approved in Writing
Retention of Recovered Data Against
Dead on Arrival
ECONOMY
yes dark grey
yes dark grey
10-15
Working Hours
yes dark grey
yes dark grey
yes dark grey
10-15
Working Days
yes dark grey
yes dark grey
Every 4-5
Working Days
yes dark grey
yes dark grey
yes dark grey
14 Calendar Days
STANDARD
yes dark grey
yes dark grey
6-10
Working Hours
yes dark grey
yes dark grey
yes dark grey
5-8
Working Days
yes dark grey
yes dark grey
Every 2-3
Working Days
yes dark grey
yes dark grey
yes dark grey
14 Calendar Days
PRIORITY
yes dark grey
yes dark grey
2-4
Working Hours
yes dark grey
yes dark grey
yes dark grey
48
Hours
yes dark grey
yes dark grey
Every 10-12
Working Hours
yes dark grey
yes dark grey
yes dark grey
14 Calendar Days
HIGH PRIORITY
yes dark grey
yes dark grey
2
Working Hours
yes dark grey
yes dark grey
yes dark grey
24
Hours
yes dark grey
yes dark grey
Every 6-10
Working Hours
yes dark grey
yes dark grey
yes dark grey
14 Calendar Days

(1) From receipt of the media
(2&3) Contact us for more information
(4) From receiving your written approval
(5) See our terms and conditions

Terms & Conditions Apply