SELF-HELP (INSTANT) DATA RECOVERY QUOTATION

Start by selecting the type of device from the list below that you need to have recovered.

 instant quote hdd icon
Hard Drive Recovery

 instant quote ssd icon
SSD Recovery

instant quote mobile icon 
Mobile Device Recovery

instant quote flash icon
Flash Drive Recovery

:- COVID-19 -: 

Please note that we will be working from our homes during this period.

We are registered with the CIPC as an Essential Service Business and will be able to assist should your goods or services be classified as essential. 

Do not hesitate to contact us should you be working from home, or other remote location, as some data recovery and digital forensics services can be done remotely. This will typically include deleted, lost or corrupt files, and directories, formatted drives etc.

All items entering and leaving our premises will be disinfected using short-wave germicidal ultraviolet (UVC) radiation.

Packaging Instructions

  1. Package your device as if you are sending us an egg to prevent further damage:
    • Make use of a sturdy cardboard (corrugated) box at least twice the size of your device.
    • Wrap the device using Bubble Wrap (Foam Wrap) ensuring adequate padding to prevent any movement and also to be able to absorb any impact while being transported.
  2. Package multiple drives with enough Bubble Wrap (Foam Wrap) so that there will be no contact between them.
  3. Seal the box with packing tape and mark with our shipping details and your physical return address.
  4. Mark the box as printer "FRAGILE HANDLE WITH CARE."

PLEASE NOTE:
* Hard disk drives are extremely sensitive to shocks that may cause damage to the data areas. cardboard-box
* Additional damage may make the recovery or investigation less or even unsuccessful (unrecoverable).
* Do not use a damaged box.
* If in doubt use Box-in-Box packaging.
* Remove old labels and stickers should you use a used box.
* Do not include any brackets, adapters, and cables.