Remote Data Recovery
Remote data recovery presents some "interesting challenges" compared to in-lab work. Many logical or software related issues (devices that are still detected) can be addressed remotely for instance deleted, lost or corrupt files, directories, email, formatted drives etc. Most electro-mechanical or hardware related issues cannot be addressed remotely, for instance, your hard drive is no longer recognized by the when trying to boot and/or making strange sounds or not spinning etc.
The typical remote data recovery attempt procedure:
- DO NOT PANIC Help is at hand :-)
- Send us a quote request describing your situation or email us at
- We will send you a preliminary quotation based on your description of your data loss scenario. It is not possible to accurately determine the type of failure (software or hardware) before conducting a remote evaluation.
- You approve the preliminary quotation.
- We will send you an invoice for the non-refundable remote evaluation fee.
- We receive your payment as approval for the remote evaluation process.
- We will send you instructions to enable us to make a remote connection for an analysis of your situation. We will require uninterrupted access to a PC with a stable internet and power connection
