We will contact you as soon as possible (during our office hours) with a preliminary quotation via email or a phone call if we have further questions. In the interim do not hesitate to contact us at +27 (0)12-665-2945 should you have any further questions or need to contact us.
Our office hours are 08H00 to 17H00, Monday to Friday (GMT+2).

Please note that all website, telephone and email quotations will be confirmed in writing for your approval after we have completed an evaluation of the received device.

We recommend also reading:
- What you should not do to a failing or failed hard drive.
- What are the risks of sending your hard drive for multiple data recovery quotations?
- Shipping instructions should you wish to proceed.

Our commitment is to do whatever is necessary to give your data the best possible chance of being recovered or investigated as quickly and in as good a condition as possible. We will only give up on the recovery or investigation of your data once we have exhausted all possible solutions.

We trust this is the start of a mutually beneficial relationship and look forward to helping you look after your data!