I am a PhD student on a very tight time schedule. Losing my data at a critical time this year by accidentally dropping my external hard drive was traumatic for me. Especially as I hadn't backed up the last few months of detailed data analysis work. But being a student means I am on a tight budget too. Tecleo were able to turn this situation around. They gave me hope and a solution. Martin was full of technical knowledge and so professional to deal with. Henk was brilliant in reviewing the final costs and charging me only for the amount of data recovered. That is a huge concession to a student. It is good old-fashioned customer service like this, that make them stand head and shoulders above other companies. It is this combination of technical expertise, individual tailoring and fair treatment that will keep me a loyal customer of theirs. You get a well-deserved 5 stars from me and keep up the good service!"