Home Tech Blog Data RecoveryNew Capabilities Added To Our Mobile Device Data Recovery And Forensic Services.

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New Capabilities Added To Our Mobile Device Data Recovery And Forensic Services.

Henk Smit Tuesday, 28 June 2016

June 2016
New data recovery and forensic capabilities added to our mobile device data recovery service - Now supporting 19,776 devices and 1,729 applications, these include:

Physical extraction while bypassing user lock for twenty-two Samsung Galaxy devices including the Samsung Galaxy S6, S6 Edge and Note 5.
A new and unique extraction method that allows physical extraction for more than hundred and forty LG models, with twenty-two new devices that were not previously supported including the LG MS330 and VS880.
A unique capability to disable the user lock for hundred and thirty-seven Samsung devices.
Physical extraction while bypassing user lock and decoding for nineteen Huawei devices.
Disable user lock support for seventeen LG Android devices, including the LG G5.
Physical extraction while bypassing user lock and decoding for three Nokia 105 devices, including RM-1133, RM-1134, and RM-1135.
An enhanced lock-bypassing physical extraction method supporting twenty-eight Samsung devices (MSM8916), overcoming previous firmware limitations.
New applications for iOS and Android devices - Don’t Touch This (iOS), HereMaps (Android), HideSMS (Android), Hot or Not, Kakao Story, Mappy (Android), Meet24, MeetMe, Nike+ Running, Scruff (Android), SpringPad FlipNote (iOS) and TextMe and 183 updated application versions.

Summary of our mobile device data recovery capabilities:

Logical data recovery: 8,539 mobile devices
Physical data recovery: 4,444 mobile devices
File system data recovery: 4,462 mobile devices
Extract/disable user lock: 2,331 mobile devices
Total number of devices now supported = 19,776

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Testimonials

Tecleo are the best at what they do. They certainly over delivered in my case. All my data was recovered within a period of less than 7 days and I was kept informed of their progress all the way to the end of the recovery process where, to my pleasant surprise, every piece of data had been recovered and the integrity tested. Big ups guys!!! Thanks a stack."
Zenzele Nzama
Testimonials

We are very pleased with the service. It was efficient and ahead of schedule. A great deal of our data was recovered of which we are grateful! We will refer them for all data recovery for our clients in the future."
Marcy Meiburg
Testimonials

Tecleo Data Recovery and Digital Forensics Lab have again recovered my data from MSATA hard drive. I have used them before and I knew they will be able to help with the recovery of my data from a broken MSATA hard drive, these guys are professional and their service is very Good and on-time recovery because they did in 45 minutes and off-cause they can recover data from anything you can think off. They assisted me with quick and professional service and really saved the day with their ability to recover and secure my data, THANK YOU TecLeo and keep it up, you are the BEST by far."
Gerald Mathekga
- NERSA
Testimonials

Thanks Martin for restoring my faith in data storage !! Really appreciate the flexibilty Tecleo offers individuals - the anxiety & prospect of losing data as a photographer was a nightmare! Appreciated"
Raouf Abed
Testimonials

My Samsung HD crashed due to age and accidental impact. A number of IT companies attempted to recover the data using data recovery software, but were entirely unsuccessful. TecLeo managed to repair the HD and recover 100% of the lost data. I can recommend them for the services they offer."
Johann van Zyl
Testimonials

Great experience. Efficient and patient with my specific requests. Highly recommended."
Elaine Dougherty (Pixeled Photography)

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Testimonials

Transparent and efficient service. Can honestly recommend Tecleo to those who need their data back. I felt relaxed leaving it in their capable hands on would certainly make use of their expertise again. Many thanks."
Pierre Hamman
-Sezela Group of Companies
Testimonials

Very reliable, trustworthy and efficient service. Feedback on a daily basis. Highly recommended."
Cas Lausberg
Testimonials

BAIE GOEIE NUUS - Mariana se hardeskyf wat begin Mei gecrash het is uiteindelik recover. Al die fotos is gered! Ons het 8 Mei die hardeskyf ingegee by Intratec in Midrand. Op 15 Julie het hulle ons laat weet dat hulle uiteindelik opgee en dat hulle geen sukses gehad het met die herwinning van die data nie. In al hierdie weke se wag het hulle ons ingelig dat hulle 2 keer moes parte aan die hardeskyf vervang. Ons het Donderdag 16 Julie die hardeskyf by Tecleo Data Recovery and Digital Forensics Lab in Centurion ingegee. Met die eerste oogopslag het hulle gesê dat Intratec nooit eens die hardeskyf oop gemaak het nie. Die seëls van die hardeskyf van nog heel. Net 1 week later was die job gedoen - suksesvol !! Waar die eerste maatskappy in 10 weke niks kon reg kry nie. Ek beveel met vrymoedigheid Tecleo Data Recovery and Digital Forensics Lab in Centurion aan vir enige Data Herwinning hetsy rekenaar, selfoon, memory kaarte. Hierdie maatskappy weet wat hulle doen."
Chaplain Jaco Vente
Testimonials

The reception was prompt and professional. 2. Quotation received the same day. 3. Service request - recovery of data a week earlier than expected. 4. Discount was negotiable and fair. Although still expensive(only complaint) the rest is worth a 5 star rating which left me as a happy customer of Tecleo Data."
Eugene Goosen

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Testimonials

The laptop drive of one of our senior Executives failed after his laptop fell to its death and the most recent backups of his data had failed. I Googled data recovery experts and gave Tecleo a try. We are so impressed that all data, including .PST's were able to be recovered. Years of data and old email correspondence cannot have a price put on it. The service was incredibly efficient and of an excellent quality. Hopefully we won't have the need again, but should we ever need data recovered off of a HDD again, I know where we'll be going."
Keri du Raan
- The Kempston Group
Testimonials

Fantastic service. I wholeheartedly recommend these guys to everyone. I was a bit worried about sending my hard drive to them for recovery from Botswana to South Africa. The process of creating a commercial tax invoice was the most worrying. I have had bad experiences in the past with things getting stuck at customs and then customs charging me large amounts of money. Martin and Henk helped me through the process and it was completely painless. Their email communication is prompt and they are happy to help with any questions or issues you may have. They have a variety of payment methods which you can use, the most convenient for me being Paypal, and stopped me having to pay excessive bank charges. Most importantly they rescued all my data!! Couldn't be happier! And they got it done in 3 days on the standard service! Thanks Again!"
Nicole Chambers
Testimonials

Fast, Efficient and Professional Service!"
Brenden Espag
Testimonials

I am extremely pleased with the TecLeo team and service I received. Their personal approach was impressive and they were very helpful in every aspect. They retrieved all the data that I was devastated to have lost. Their collection and return delivery service were greatly appreciated. Overall, their service was quick and efficient and very professional. I wouldn't hesitate to recommend them further."
Lynne Malcolm
Testimonials

Tecleo Data Recovery was able to help me recover my data after I learned that my hard drive disc failed. There is no worse feeling than to find that your computer does not want to switch on..... first thoughts are that you have lost all your data! What a nightmare! I came across Tecleo Data Recovery on the web and with their accurate directions it was easy to find them. I am so grateful to Tecleo Data Recovery and Digital Forensics Lab who recovered my hard work, documents, photo's and very important data. I would like to thank their technicians for their excellent fast service. I am definitively saving Tecleo Data Recovery's contact details on my phone should I ever need data recovery done in the future!"
E Matthysen
Testimonials

A huge thank you to the Tecleo Data Recovery and Digital Forensics Lab team for recovering the matric farewell photographs of our 3 princesses (which was part of a charity drive) from a corrupt SD card. You assisted to turn a nightmare back into a fairy tale!"
Jessica van Wyk and Juan Gerber
- MD CJ Consulting Pty (Ltd) and Juan Gerber Photography
Testimonials

Very professional. Did exactly what they said they would at a reasonable price."
Michael Eibl
Testimonials

Thank you very much for your quick and efficient data recovery. We do appreciate it!"
Annamine Jonker
Testimonials

Accidents happen and for the second time now Tecleo Data Recovery and Digital Forensics Lab helped me recover data I thought I would never get back. Being a videographer I dreaded having to tell a bride that her wedding footage was just gone? thanks to TecLeo. Data Recovery Lab I don't have to go that route. According to some professionals my chances were very slim to retrieve any data due to the extensive damage on the external hard drive? Tecleo Data Recovery and Digital Forensics Lab did not let me down! Thank you very much for your continues efforts to recover as much as possible data and not giving up."
Melanie van Deventer
- Private
Testimonials

My first time recovery with Tecleo. I was hugely impressed by the response and professionalism and the quality of the works done. Got all my "lost" data back after an external HDD refused access from any computer. Thanks to all, very impressed. I can recommend any business with Tecleo, especially if you are in dire straights."
Walter Gygax
- Media Solutions Botswana
Testimonials

TecLeo gave great service and did a great job! My hard drive accidently got formatted and it seemed like everything was lost forever. But TecLeo did an amazing job! What I have seen from the result of the recovered data everything seems to be there and in good conditions. I really recomend TecLeo!."
Linn Johansson

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Testimonials

I want to thank Tecleo Data Recovery and Digital Forensics Lab for their service that they offered me. I was really struggling to find a place that is affordable yet trustworthy with my broken HDD. It was a WD Elements 1TB hard drive. Tecleo Data Recovery and Digital Forensics Lab from the beginning was very helpful and could assist me immediately in the friendliest manner. I especially want to thank Martin Smith for the quick response and kind heart. It was an absolute pleasure working with Tecleo Data Recovery and Digital Forensics Lab and I would suggest their service to anyone that has lost data on any memory device. Thank you very much!"
Bernard De Villiers
Testimonials

Fantastic service, going beyond and pushing the boundaries of service to move to that sweet zone, where a company can be called exceptional. If you need data recovery, "You are in good hands here"
Bob Glenister
- Telpro Management (Pty) Ltd.
Testimonials

The disc clutch mechanism (reading heads) on my son's hard drive failed. He was so upset realizing that he had lost all his photos and videos from his GAP year spent in Canada, memories of a fantastic year which included skiing videos taken by a professional photographer.
I contacted a technical support technician who could not help but referred me to Tecleo Data Recovery. As soon as they received the hard drive they emailed me a job card and a quote explaining what the problem was... I can highly recommend their services; their customer support is excellent and their service very professional and competent."
Ros Steytler
Testimonials

Down right amazing service. From the start till the end and by end I mean them recovering my SQL DB off a drive that was totally trashed. Friendly helpful staff clear straight forward website no hidden cost. TecLeo Will always be my first choice save myself the hassle in the future of trying to do it myself first. Thank you for the service. outstanding!"
Shane Seagreen
Testimonials

My external hard drive crashed and I was not able to retrieve any data. An IT specialist in Port Elizabeth referred me to Tecleo. Martin and his team were able to recover my entire data set. Great communication and great skills, thank you for recovering my data."
Murray Obbes
Testimonials

Thank you very much guys, you’re professional and punctual service recovered 100% of my data. I would have been lost without you."
Louis Nel
-Cooperate forensic investigator and Polygraphist
Testimonials

Tecleo Data Recovery, Thank you so much for your professional service rendered to recover all of my lost data. I cannot thank you enough! My photos that were lost meant the world to me and you guys were the only company who has been able to get that all back for me! I am grateful and again thank you so much for your great service and time put in to recover my data. Definitely worth the money and I will recommend your company to anyone! I want to personally thank Martin and Antoinette for their kind assistance. You guys are awesome!!"
Leanie Basson
Testimonials

My server's hard drive crashed and Martin at TecLeo was recommended. What service!! Thank you! I highly reconmmend this company for all your data recovery."
Mara Scholtz
- Owner at Fleet Figures
Testimonials

In a slight panic ,and fearing for the worst ,I took my damaged hard drive to Tecleo Data Recovery and Digital Forensics Lab. The friendly and professional staff quickly turned my frown into smiles by fixing my hard drive in no time - and with their competitive prices , I managed to also save money! You rock!"
Setshaba Mampe
Testimonials

Thank you for my data recovery, great speedy service!"
Ilizma Quinn
- Quinn Attorney
Testimonials

Best data recovery company in town."
Fritz Vermaak

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Testimonials

I just want to thank you for the excellent service that we have received at the time that we needed your assistance. I will in the future use your services again as I know how important data to our users are."
Willem Schmidt
- Access Freight Africa (PTY) Ltd
Testimonials

I own a pharmacy in a small suburb in Chatsworth, Durban. The pharmacy over many years, has gained approximately 13 000 patients profiles and has done over 125 000 scripts. I thought having 2 back-ups and various power surge protectors, nothing could affect me – how wrong I was. In a matter of seconds my life I thought was over, as I lost almost 2 decades of patient & account information in a nano second. It was discovered that a high power surge through my computer had destroyed my hard-drive and both the back-ups. I approached my computer software company and they told me my data was lost forever, every other pharmacy that had this problem had zero success of recovery and if anything was recovered at all, it was useless or corrupted. In approximately 24 hours Tecleo changed that statistic forever. Not only did Tecleo recover 100% of my data, but also none of my files or information was damaged or corrupted. The computer software company was left speechless. The attitude of the two technicians roused displayed confidence & mature professionalism. They calmly assessed the three hard drives sent to them, always updating me, via-mail, so I could make an informed decision about what data must be extracted. Tecleo Data Recovery and Digital Forensics Lab expediently recovered the data from my hard-drives and transferred it on to 2 CD’s which was soon safely sent via courier in a convenient wrapping. This experience was unforgettable, as they turned a nightmare into pure utopia & bliss. As a health professional and somewhat of a computer fundi I cannot commend Tecleo anymore but to say, you guys have set a standard that surpasses simple data recovery.
Thank you."
Ds Motley
Testimonials

I run regular backups and when my HDD started giving problems recently I was not too concerned. Simply replace the HDD, restore the backup and off we go… If only it was that simple. Whilst trying to restore my backup, I learnt with great shock and disbelief that the virtual machine on my Mac did not back up properly. I started panicking as the majority of data resided on the virtual machine and no matter what I tried, I simply could not gain access to vital directories and files. It was with great relief that I came across the Tecleo team, not only did they provide a friendly and efficient service, they also recovered all of my data. Thanks for a professional and efficient service, much appreciated!"
Jaco Gerrits
- Dynamus Technologies
Testimonials

Really working together Team:
I would like to sincerely thank our Nedbank IT Team and the Data Recovery IT Team for their focus in resolving my “hard drive crash” through fully and successfully retrieving all my data. The service and experience was highly professional, timeous and consultative. Thank you to everyone who has supported the recovery of my data ahead of my International training!"
Catharina Bahlmann
- Nedbank Solutions Delivery Executive
Testimonials

And again thumbs up to yourself and team for the your expertise. You saved us!"
Pascal Maya
- Aremo LTD
Testimonials

Being a musician/producer/gamer and an avid user of my computer, I have put my PC to the test one time too many. I lost my hard-drive to old age & over-use. I had many extremely important files which I just couldn't lose, and just when I gave up hope. I contacted the CSIR, who advised me that "TecLeo" is the best in the business. "If they can't restore your data, no one can." Contacting them I experienced great service and because I am a private user, they gave me a decent price. Within no time I was quoted and set for the recovery. Thanks a million.
Magda Maas
Testimonials

Thanks Corrie & Team! I had send in a clients' hard drive to be recovered and requested the client to indicate the files and folders to be recovered. After Tecleo recovered these, the client asked but what about a few more folders. Tecleo without hesitation re-examined the hard drive and recovered all of the info needed! Thanks Guys! I can and will always recommend you to recover almost any lost info!"
Rudi Heystek
-Intricate IT Solutions
Testimonials

Major disaster averted for my customer who would have lost 9 years worth of videos and photographs of the most important events in their lives. Your service was excellent and your communication back to me equally so. I will be recommending you to others."
Allan Strydom
- Derivico
Testimonials

Great Service! All my data was recovered. I'm a happy customer"
Peter Parsons
Testimonials

They are very quick and professional, and deliver as promised. I would recommend them for those that need data recovery and someone you can trust."
Ricardo Machado

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Testimonials

The best data recovery in a very efficient and professional way.Their customer service is of highest regard."
Odirile Pontsho Moloi

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Testimonials

Tecleo Data Recovery and Digital Forensics Lab has again recovered me from almost disaster. I have used them before and knew they will be able to help with the recovery of my data from a broken hard drive, these guys can almost recover data from anything you can think of. They assisted me with quick and professional service and really saved the day with their ability to recover and secure my data, thanks TecLeo."
Jaco van der Westhuizen
Testimonials

This was the first time that I required recovery of my stock of e-books that was locked in an external drive. I had lost all hope of recovering it but decided to give Tecleo a try to get my library back and the investment paid off. Tecleo were able to recover my hard drive 100% and they did this in lesser time then they stipulated. I now have my holiday reading material back and its all thanks to Tecleo. Well done Tecleo team."
Roy Naidoo
Testimonials

I have done business with Tecleo Data Recovery and Digital Forensics Lab in the past and was very happy with their service and standards. When my mom's external hard drive bracket broke recently I rushed to them expecting the worse. It was data that would have taken months to recreate and a stressful and untimely problem. They helped me immediately and was willing to help to find the most cost effective way to fix the problem. I can recommend their service 1000 x over! Tecleo Data Recovery Service is a reliable, professional and cost effective... definitely the solution to all your data recovery problems."
Tharina du Preez
Testimonials

I have to admit, I was very skeptical about Tecleo being able to recover the data of a damaged Bitlocked external hard drive. I am an IT professional and know a few recovery tools of the trade but none worked. Tecleo recovered all of the data in the time frame specified. The service was very friendly and very professional. Great Job guys! I will definitely recommend you as the company of choice when it comes to data recovery. Thanks."
Nic Grobler
Testimonials

I highly recommend Tecleo. After trying everything to recover a crashed hard drive, the people at Tecleo came to the rescue and recovered everything. From start to finish they were the best. Professional, sympathetic and extremely knowledgeable. Thank you so much for saving my butt, Tecleo"
Michelle Leslie
Testimonials

I am extremely pleased with the TecLeo team and service I received. TecLeo showed a level of professionalism and service that I come across on very rare occasions. Providing reliable information and informed descriptions of the data recovery process. The process from my first call to delivery of rebuilt hard drive was smooth and hassle free. The service was very friendly and very professional. I will not hesitate to call them again and I will gladly work with Martin and the TecLeo team again. A pleasure having them as a support company of Deltech IT."

Celeste Joubert
- Deltech IT
Testimonials

I came across TecLeo Data Recovery with a quick internet search and was completely surprised to find that they are one of the most efficient and professional data recovery companies that I have come across. The personal service, courtesy, professionalism and responsiveness is really exceptional. I would recommend TecLeo to anyone that is looking to recover any lost data."
Aadil Hassim
- CISCO Systems
Testimonials

Graag wil ek julle bedank vir die herwinning van ons kosbare fotos vanaf n SD skyfie. Soos ek aan julle genoem het ek op n wildrit i.d. aand my geheuekaart uitgevee - ons was platgeslaan maar die span van TecLeo het ons weereens nie teleurgestel nie en my eerste kleindogter se fotos was gered!!!
Nogmmaals baie dankie"
Calla Hansen
Testimonials

Thank you for excellent service!"
Navi Pillay
Testimonials

Great service. Recovered all of my data. I was extremely happy with the service."
Fayyaaz Akoob

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Testimonials

I lost the first photos of my sons birth date and that was a terrible thing to report to a wife with a 7 day old baby.I took the camera memory card to Tecleo data and they managed to recover all the photos.Thanks guys for saving another mans life.your assistance are greatly appreciated and your services will be revered every time.Thanks for the fast and effective service given."
Johan Nel
Testimonials

Julle diens aan my was werklik uitstekend. My herwinde data is gouer aan my terug besorg as wat ek verwag het. Nogmaals vreeslik baie dankie."
Joseph Dicks
Testimonials

Absolutley fantastic. My work hard drive failed recently, and these guys were able to get my data back at a good price. I received regular updates which helped keep my stress levels down. Overall, these guys are great, and super friendly. Would recommend any day to any one! Thanks again!"
Richard Bower
- SKF
Testimonials

Great service from Tecleo, definitely a company that cares about their customers. Really did their best to ensure that we minimized our downtime. Thanks to Martin and his Team."
- Gus Woolridge
Testimonials

Loosing access to our data on our little NAS device was very traumatic, especially because we do a lot of training and outreach work in difficult to reach communities. We rely on the various types of data for preparations and to provide feedback to donors and supporters. We are truly greatful for TecLeo's support and low cost in recovery of the data and providing the full solution to our data needs. We want to really thank TecLeo for their friendly assistance, professional advice and service. May the Lord bless you with the riches of his blessings."
Hannes and Elzaan de Villiers
- Missionaries
Testimonials

The service was great, data was recovered much quicker than originally quoted. I will definitely use your services again and spread the word on how great Martin, Antoinette and team are."
Wayne Reid
Testimonials

To the team at TecLeo, thanks so much for your kind and speedy assistance in recovering my data. I will certainly recommend your services!"
Lucy Visagie
Testimonials

Thanks guys for assisting me with my hard drive. I was really stressed when it crashed. But coming to you guys were my only solution. once again thanks guys."
Niral Gopal
Testimonials

An employees hard drive was no longer being detected by the BIOS and they had not backed up anything to the network for 6 months. We sent it to Tecleo Data Recovery for priority service. We were very happy that 100% of our information was recovered intact, and their rates were very reasonable compared to other data recovery labs contacted."
Jason Bailey
-Grant Thornton
Testimonials

After dropping my laptop by mistake, I thought I had lost everything in my HD when it prompt me to format it after I switched it on. A friend of mine told me about Tecleo Data Recovery and Digital Forensics Lab and advised me that I take it to them. They assisted me very quickly in no time and I managed to retrieve all my data back. Thank you very much Tecleo Data Recovery and Digital Forensics Lab for your best service. Thanks Guys!!!"
Gosiame Tlatsi
Testimonials

I would like to take this opportunity to thank you and your team for the quick and professional service you have provided in recovering the data on my harddrive. The data I was on the brink of losing is 2 years worth of phD research and if it wasn't for TecLeo I would have lost it and my future would have gone down the drain. Thank you again for your help and securing my future. I will gladly recommend your service should someone I know encounter a similar problem. Please feel free to post my testimonial on your website, I could not see an option to type it myself."
Tshepo Matemane
Testimonials

Really great team and impressed by their professionalism...."
Peter Clark
Testimonials

TecLeo and Martin managed to recover my data. Thank you for your effective and efficient service!"
Lara Viljoen

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Testimonials

Thank you. It was a pleasure doing business with you."
Barrie Broos
- Credit Agricole
Testimonials

I would like to thank the team at TecLeo and especially to Corrie for their excellent service, understanding and complete professionalism in dealing with a recovery case that we needed solved, a massive thank you. Well done."
Stephen Perestrello
- Private
Testimonials

Ek wil net baie dankie sê vir die moeite wat julle gedoen het om my data terug te kry. Dit beteken ontsettend baie vir my. Ek sal julle uitstekende diens aan almal wat dit nodig mag hê, ten sterkste aanbeveel."
Lynnette Swart
-Lynne's Wedding Services
Testimonials

I would like to congratulate the Tecleo team for the a Job well done. Almost all the files we need were recovered. Thank you so much for the excellent service. We will definitely refer and use your services in future. Thank you so much."
Anna Maliboho
- The Citizen

June 2016New data recovery and forensic capabilities added to our mobile device data recovery service - Now supporting 19,776 devices and 1,729 applications, these include:

Summary of our mobile device data recovery capabilities:

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June 2016
New data recovery and forensic capabilities added to our mobile device data recovery service - Now supporting 19,776 devices and 1,729 applications, these include: