Home Tech Blog Data RecoveryNew Capabilities Added To Our Mobile Device Data Recovery And Forensic Services.

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New Capabilities Added To Our Mobile Device Data Recovery And Forensic Services.

Henk Smit Tuesday, 28 June 2016

June 2016
New data recovery and forensic capabilities added to our mobile device data recovery service - Now supporting 19,776 devices and 1,729 applications, these include:

Physical extraction while bypassing user lock for twenty-two Samsung Galaxy devices including the Samsung Galaxy S6, S6 Edge and Note 5.
A new and unique extraction method that allows physical extraction for more than hundred and forty LG models, with twenty-two new devices that were not previously supported including the LG MS330 and VS880.
A unique capability to disable the user lock for hundred and thirty-seven Samsung devices.
Physical extraction while bypassing user lock and decoding for nineteen Huawei devices.
Disable user lock support for seventeen LG Android devices, including the LG G5.
Physical extraction while bypassing user lock and decoding for three Nokia 105 devices, including RM-1133, RM-1134, and RM-1135.
An enhanced lock-bypassing physical extraction method supporting twenty-eight Samsung devices (MSM8916), overcoming previous firmware limitations.
New applications for iOS and Android devices - Don’t Touch This (iOS), HereMaps (Android), HideSMS (Android), Hot or Not, Kakao Story, Mappy (Android), Meet24, MeetMe, Nike+ Running, Scruff (Android), SpringPad FlipNote (iOS) and TextMe and 183 updated application versions.

Summary of our mobile device data recovery capabilities:

Logical data recovery: 8,539 mobile devices
Physical data recovery: 4,444 mobile devices
File system data recovery: 4,462 mobile devices
Extract/disable user lock: 2,331 mobile devices
Total number of devices now supported = 19,776

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Testimonials

Truly a pleasure working with a company that's dedicated to the craft of data recovery. With crucial data at stake, it’s a daunting task discerning the right place that would be able to do the essential, retrieve as much data as possible. With a 100% recovery, we are very pleased by the more than capable hands we chose."
Riaan Stoman
Testimonials

My first time recovery with Tecleo. I was hugely impressed by the response and professionalism and the quality of the works done. Got all my "lost" data back after an external HDD refused access from any computer. Thanks to all, very impressed. I can recommend any business with Tecleo, especially if you are in dire straights."
Walter Gygax
- Media Solutions Botswana
Testimonials

Tecleo Data Recovery and Digital Forensics Lab has again recovered me from almost disaster. I have used them before and knew they will be able to help with the recovery of my data from a broken hard drive, these guys can almost recover data from anything you can think of. They assisted me with quick and professional service and really saved the day with their ability to recover and secure my data, thanks TecLeo."
Jaco van der Westhuizen
Testimonials

After dropping my laptop by mistake, I thought I had lost everything in my HD when it prompted me to format after I switched it on. A friend of mine told me about Tecleo Data Recovery and Digital Forensics Lab and advised me that I take it to them. They assisted me very quickly in no time and I managed to retrieve all my data back. Thank you very much Tecleo Data Recovery and Digital Forensics Lab for your best service. Thanks, Guys!!!"
Lebogang Tlatsi
Testimonials

Great service. Recovered all of my data. I was extremely happy with the service."
Fayyaaz Akoob

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Julle diens aan my was werklik uitstekend. My herwinde data is gouer aan my terug besorg as wat ek verwag het. Nogmaals vreeslik baie dankie."
Joseph Dicks
Testimonials

The service of Tecleo Data Recovery and Digital Forensics Lab is spectacular! I would like to thank your technicians who recently helped me with a hard drive failure. The technical staff is very competent and very responsive! I hold your company in the highest regard as far as customer service goes. I will never hesitate in recommending you to my colleagues and friends. I am so impressed with your company as well as your ability to provide the skills needed to resolve the issue. Your customer service and dedication to your customers is superb!!! So many companies now have poor customer service, it is great to find a company that cares and does the right thing. I realize mine was a single small voice among the many requests you receive for assistance and I truly appreciate the time spent to resolve the problem."
Lindy van Wyk de Vries
Testimonials

Very professional. Did exactly what they said they would at a reasonable price."
Michael Eibl
Testimonials

Na skade aangerig weens oorspanning - verkeerde kragbron ingeprop - kon Tecleo die skyf binne twee dae herstel tot weer in werkende toestand. Waaroor my dogter baie dankbaar is aangesien baie van haar data as gevolg van die fout wat sy gemaak het verlore sou wees sonder die herstel. Baie dankie Tecleo, en Corrie Theron van Tecleo."
Harm Boer
Testimonials

I had a pleasant experience with Tecleo Data Recovery and Digital Forensics Lab. They were very friendly and could manage to save most of my data from my HDD. They were very efficient in sending the quotes and invoices; always ready to reply to any queries that I had throughout the process. I would suggest that they keep the client updated as to where in the data recovery process they are: eg. started working on the HDD; finished with the HDD. Upon collection of the HDD just a synopsis as to why the HDD may have failed if it was an electro-mechanical failure. Thank you Tecleo for your help!"
Nicole Steyn
Testimonials

After dropping my laptop by mistake, I thought I had lost everything in my HD when it prompt me to format it after I switched it on. A friend of mine told me about Tecleo Data Recovery and Digital Forensics Lab and advised me that I take it to them. They assisted me very quickly in no time and I managed to retrieve all my data back. Thank you very much Tecleo Data Recovery and Digital Forensics Lab for your best service. Thanks Guys!!!"
Gosiame Tlatsi
Testimonials

I would like to thank Tecleo for their excellent responds time, Admin & Technical service. It could not have been better. The end-user was super happy with the results with the recovery and service. Awesome work ladies and gentlemen."
Jaco Hechter
- Divinum ICT
Testimonials

After trying various other companies to recover my data with no luck I tried Tecleo and I'm absolutely forever thankful to you! I'm a Wedding Photographer and no price can be put on someone's wedding memories! After my external hard drive fell and various attempts by other companies to recover the data I thought my business will get a bad reputation because of it, but thank God for Tecleo and your professional fast service, they recover 100% of my data and I was able to give the bride her wedding memories after all and also keep my good reputation! I pray that your business will continue to be Blessed!"
Driekie Potgieter
- 3'kie's Photography
Testimonials

The best data recovery in a very efficient and professional way.Their customer service is of highest regard."
Odirile Pontsho Moloi

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Testimonials

I had sent in my external drive to another company to attempt to restore lost data, but they were unsuccessful. In desperation, I decided to try one more time. I sent my external drive to Tecleo Data Recovery and Digital Forensics Lab, via courier and they returned it to me free of charge. They kept me in the loop throughout the entire process, in a courteous, friendly, kind and professional manner. I am truly grateful that they were able to assist me and would recommend their services to anyone. Thank you once again."
Andries Visagie
Testimonials

The assistance and service I got from Tecleo Data Recovery and Digital Forensics Lab was excellent. They immediately replied to my request for a quotation, and assisted me promptly with the recovery of all my data that I lost. Will highly recommend their services to anyone, and will definitely be using their services in future."
Andre Meyer
- Meyer Productions
Testimonials

"Very good service, will always use your company.."
Justin McCallum

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Testimonials

Accidents happen and for the second time now Tecleo Data Recovery and Digital Forensics Lab helped me recover data I thought I would never get back. Being a videographer I dreaded having to tell a bride that her wedding footage was just gone? thanks to TecLeo. Data Recovery Lab I don't have to go that route. According to some professionals my chances were very slim to retrieve any data due to the extensive damage on the external hard drive? Tecleo Data Recovery and Digital Forensics Lab did not let me down! Thank you very much for your continues efforts to recover as much as possible data and not giving up."
Melanie van Deventer
- Private
Testimonials

The best data recovery specialist around!!! Fast and friendly service. The team at tecleo go out of their way to resolve all issues. They were able to recover all my information on my crashed hard drive server!! Definelty worth every star!"
Rizwan Tayob
Testimonials

The service of Tec Leo Data Recovery Lab is spectacular!"
Bennie Joubert
- (JSDAAV Internet Solutions CC)
Testimonials

My first dealings with Tecleo, excellent service, professional and friendly."
Tinus Joubert
- MMI Holdings
Testimonials

I dont know how to thank you enough! you guys really saved my life (and data). Thankyou for giving fast, efficient and above all friendly service to a layman like me! You have my highest recommendations."
Aneldi Grundling
- Student
Testimonials

They are very quick and professional, and deliver as promised. I would recommend them for those that need data recovery and someone you can trust."
Ricardo Machado

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Testimonials

Thanks Martin for restoring my faith in data storage !! Really appreciate the flexibilty Tecleo offers individuals - the anxiety & prospect of losing data as a photographer was a nightmare! Appreciated"
Raouf Abed
Testimonials

Down right amazing service. From the start till the end and by end I mean them recovering my SQL DB off a drive that was totally trashed. Friendly helpful staff clear straight forward website no hidden cost. TecLeo Will always be my first choice save myself the hassle in the future of trying to do it myself first. Thank you for the service. outstanding!"
Shane Seagreen
Testimonials

TecLeo and Martin managed to recover my data. Thank you for your effective and efficient service!"
Lara Viljoen

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Testimonials

My external hard drive became noisy, and then at once became unable to mount. With hindsight, I could have acted on the slightly increased vibration from the drive before it failed. Tecleo recovered the majority of the files on my drive, which were family photos of sentimental value to us. It must have been a very tedious job, as it took much longer than expected. Tecleo along the way communicated professionally with us. Despite it taking much longer, they stood by their initial cost estimate."
Tim Parter
Testimonials

I had previously had my corrupted hard drive at other "experts" who told me the drive was irrecoverable. Tecleo Lab recovered 95% of my precious 15,000 photos which are priceless! Not only did they do it timeously and efficiently, they were some of the nicest people I have ever met. Thank you, Tecleo for giving me back my memories!!!!"
Sharon Hoffman
Testimonials

Thank you for excellent service!"
Navi Pillay
Testimonials

Fast, Efficient and Professional Service!"
Brenden Espag
Testimonials

I lost the first photos of my sons birth date and that was a terrible thing to report to a wife with a 7 day old baby.I took the camera memory card to Tecleo data and they managed to recover all the photos.Thanks guys for saving another mans life.your assistance are greatly appreciated and your services will be revered every time.Thanks for the fast and effective service given."
Johan Nel
Testimonials

Thanks to Tecleo Data Recovery and Digital Forensics Lab all our Data has been restored and we are up and running again! Thanks from Green Leaves Country Lodge!"
Anja Bronn
- Green Leaves Country Lodge
Testimonials

Absolutley fantastic. My work hard drive failed recently, and these guys were able to get my data back at a good price. I received regular updates which helped keep my stress levels down. Overall, these guys are great, and super friendly. Would recommend any day to any one! Thanks again!"
Richard Bower
- SKF
Testimonials

Being a musician/producer/gamer and an avid user of my computer, I have put my PC to the test one time too many. I lost my hard-drive to old age & over-use. I had many extremely important files which I just couldn't lose, and just when I gave up hope. I contacted the CSIR, who advised me that "TecLeo" is the best in the business. "If they can't restore your data, no one can." Contacting them I experienced great service and because I am a private user, they gave me a decent price. Within no time I was quoted and set for the recovery. Thanks a million.
Magda Maas
Testimonials

I am the proud owner of a production company called Twenty Five Frames Productions. We deal with a lot of different types of projects that range in size and budget. We are very understanding towards the clients needs and what they can afford, so when complications occur and the price begins to exceed the budget, we try our best to help the customer and keep prices as low as we can. This is where Tecleo has similar interests at heart. They were the only data recovery facility that was understanding towards the situation we were in, when one of our drives bombed out on us. They managed to help us and provide the best rate out there.
Thanks to Tecleo, we have a better chance to stay within budget and recover valuable files in a reasonable time frame."
Zane Duraes
- Twenty Five Frames Productions
Testimonials

In a slight panic ,and fearing for the worst ,I took my damaged hard drive to Tecleo Data Recovery and Digital Forensics Lab. The friendly and professional staff quickly turned my frown into smiles by fixing my hard drive in no time - and with their competitive prices , I managed to also save money! You rock!"
Setshaba Mampe
Testimonials

Thank you very much for your speedy response and professional service."
Veronica Sterley
- Supercare Services Group (Pty) Ltd
Testimonials

"Our client needed a 2TB data drive recovered.Due to the type of failure we could not assist as a computer shop.Tecleo was quick with an estimate with different options from quick to a couple of days. We had a very good experience with these guys
and will definitely use them in future. Professional, fast to respond and friendly staff."

Gerrie Pieterse

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Thanks for the help and the excellent customer service!"
Barry D P Buttress
- Avondale Films
Testimonials

I have to say that to you, Martin, Antoinette and the rest of the team, a massive thank you. Your service and communication has been amazing. You guys did exactly what you said you would do and there is nothing more I can ask for. Well done."
Philip Cooper
- IT Centric
Testimonials

An employees hard drive was no longer being detected by the BIOS and they had not backed up anything to the network for 6 months. We sent it to Tecleo Data Recovery for priority service. We were very happy that 100% of our information was recovered intact, and their rates were very reasonable compared to other data recovery labs contacted."
Jason Bailey
-Grant Thornton
Testimonials

Major disaster averted for my customer who would have lost 9 years worth of videos and photographs of the most important events in their lives. Your service was excellent and your communication back to me equally so. I will be recommending you to others."
Allan Strydom
- Derivico
Testimonials

My server's hard drive crashed and Martin at TecLeo was recommended. What service!! Thank you! I highly reconmmend this company for all your data recovery."
Mara Scholtz
- Owner at Fleet Figures
Testimonials

I just want to say Thank You for the fast and efficient service you provided in recovering my data. I know this almost seemed like an impossible job with the memory stick in pieces, but I am so delighted that you managed to pull off a miracle!!! And you certainly are the most cost effective service provider around!"
Gerda Botha
- The Council for Scientific and Industrial Research (CSIR)

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And again thumbs up to yourself and team for the your expertise. You saved us!"
Pascal Maya
- Aremo LTD
Testimonials

Best data recovery company in town."
Fritz Vermaak

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Testimonials

It was a pleasure to work with TECLEO. You are a very professional data recovery company!"
Dilip Samji
- CA Computers
Testimonials

When still working on my Research Projects, the memory stick on which it was saved got damaged. I could not retrieve my documents including the research document and my office's administration work. When I was just about to give-up and start from scratch, a friend took me to Tecleo Data Recovery and Digital Forensics Lab where they took pieces of the memory stick and they were able to retrieve the data, thus saving my months and months of research work and years of my office's administration work. I would like to thank TecLeo and assure every one that they need not need to panic, if the lose data, TecLeo is available to help."
Mr. Isong Phillemon Barei
Testimonials

After dropping my laptop by mistake, I thought I had lost everything in my HDD when it prompt me to format it after I've switched it on. A friend of mine told me about Tecleo Data Recovery and Digital Forensics Lab and advised me that I take it to them. They assisted me very quickly in no time and I managed to retrieve all my data back. Thank you very much Tecleo Data Recovery and Digital Forensics Lab for your best service."
Kgotso Letele
Testimonials

Top Notch Company to deal with. Everything about Tecleo is professional and efficient. No false promises are made, and complete fair policies are in place to protect both parties involved. These are the guys to trust with your Hard drive after hardware failure."
Derrick van Niekerk

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Testimonials

Thanks Corrie & Team! I had send in a clients' hard drive to be recovered and requested the client to indicate the files and folders to be recovered. After Tecleo recovered these, the client asked but what about a few more folders. Tecleo without hesitation re-examined the hard drive and recovered all of the info needed! Thanks Guys! I can and will always recommend you to recover almost any lost info!"
Rudi Heystek
-Intricate IT Solutions
Testimonials

Great service from Tecleo, definitely a company that cares about their customers. Really did their best to ensure that we minimized our downtime. Thanks to Martin and his Team."
- Gus Woolridge
Testimonials

Transparent and efficient service. Can honestly recommend Tecleo to those who need their data back. I felt relaxed leaving it in their capable hands on would certainly make use of their expertise again. Many thanks."
Pierre Hamman
-Sezela Group of Companies
Testimonials

Thanks guys for assisting me with my hard drive. I was really stressed when it crashed. But coming to you guys were my only solution. once again thanks guys."
Niral Gopal
Testimonials

I own a pharmacy in a small suburb in Chatsworth, Durban. The pharmacy over many years, has gained approximately 13 000 patients profiles and has done over 125 000 scripts. I thought having 2 back-ups and various power surge protectors, nothing could affect me – how wrong I was. In a matter of seconds my life I thought was over, as I lost almost 2 decades of patient & account information in a nano second. It was discovered that a high power surge through my computer had destroyed my hard-drive and both the back-ups. I approached my computer software company and they told me my data was lost forever, every other pharmacy that had this problem had zero success of recovery and if anything was recovered at all, it was useless or corrupted. In approximately 24 hours Tecleo changed that statistic forever. Not only did Tecleo recover 100% of my data, but also none of my files or information was damaged or corrupted. The computer software company was left speechless. The attitude of the two technicians roused displayed confidence & mature professionalism. They calmly assessed the three hard drives sent to them, always updating me, via-mail, so I could make an informed decision about what data must be extracted. Tecleo Data Recovery and Digital Forensics Lab expediently recovered the data from my hard-drives and transferred it on to 2 CD’s which was soon safely sent via courier in a convenient wrapping. This experience was unforgettable, as they turned a nightmare into pure utopia & bliss. As a health professional and somewhat of a computer fundi I cannot commend Tecleo anymore but to say, you guys have set a standard that surpasses simple data recovery.
Thank you."
Ds Motley
Testimonials

BAIE GOEIE NUUS - Mariana se hardeskyf wat begin Mei gecrash het is uiteindelik recover. Al die fotos is gered! Ons het 8 Mei die hardeskyf ingegee by Intratec in Midrand. Op 15 Julie het hulle ons laat weet dat hulle uiteindelik opgee en dat hulle geen sukses gehad het met die herwinning van die data nie. In al hierdie weke se wag het hulle ons ingelig dat hulle 2 keer moes parte aan die hardeskyf vervang. Ons het Donderdag 16 Julie die hardeskyf by Tecleo Data Recovery and Digital Forensics Lab in Centurion ingegee. Met die eerste oogopslag het hulle gesê dat Intratec nooit eens die hardeskyf oop gemaak het nie. Die seëls van die hardeskyf van nog heel. Net 1 week later was die job gedoen - suksesvol !! Waar die eerste maatskappy in 10 weke niks kon reg kry nie. Ek beveel met vrymoedigheid Tecleo Data Recovery and Digital Forensics Lab in Centurion aan vir enige Data Herwinning hetsy rekenaar, selfoon, memory kaarte. Hierdie maatskappy weet wat hulle doen."
Chaplain Jaco Vente
Testimonials

I have used TechLeo on several occasions and they have always delivered. Prices are reasonable and staff are well equipped. Will more likely use them again when in need of a data recovery."
Richard Johnston
Testimonials

Really working together Team:
I would like to sincerely thank our Nedbank IT Team and the Data Recovery IT Team for their focus in resolving my “hard drive crash” through fully and successfully retrieving all my data. The service and experience was highly professional, timeous and consultative. Thank you to everyone who has supported the recovery of my data ahead of my International training!"
Catharina Bahlmann
- Nedbank Solutions Delivery Executive
Testimonials

Very professional service, with excellent information and responses on status. Met their committed delivery time with completely successful data recovery. Outstanding and exemplary service!"
Michael Olivier
Testimonials

I would like to take this opportunity to thank you and your team for the quick and professional service you have provided in recovering the data on my harddrive. The data I was on the brink of losing is 2 years worth of phD research and if it wasn't for TecLeo I would have lost it and my future would have gone down the drain. Thank you again for your help and securing my future. I will gladly recommend your service should someone I know encounter a similar problem. Please feel free to post my testimonial on your website, I could not see an option to type it myself."
Tshepo Matemane
Testimonials

My external hard drive crashed and I was not able to retrieve any data. An IT specialist in Port Elizabeth referred me to Tecleo. Martin and his team were able to recover my entire data set. Great communication and great skills, thank you for recovering my data."
Murray Obbes
Testimonials

Fantastic service, going beyond and pushing the boundaries of service to move to that sweet zone, where a company can be called exceptional. If you need data recovery, "You are in good hands here"
Bob Glenister
- Telpro Management (Pty) Ltd.
Testimonials

Fantastic service. I wholeheartedly recommend these guys to everyone. I was a bit worried about sending my hard drive to them for recovery from Botswana to South Africa. The process of creating a commercial tax invoice was the most worrying. I have had bad experiences in the past with things getting stuck at customs and then customs charging me large amounts of money. Martin and Henk helped me through the process and it was completely painless. Their email communication is prompt and they are happy to help with any questions or issues you may have. They have a variety of payment methods which you can use, the most convenient for me being Paypal, and stopped me having to pay excessive bank charges. Most importantly they rescued all my data!! Couldn't be happier! And they got it done in 3 days on the standard service! Thanks Again!"
Nicole Chambers
Testimonials

Tecleo is a professional, trustworthy, reliable and knowledgeable data recovery company. Initially they informed me that they might be able to recover 80% of data and that it takes time to recover lost data. Tecleo recovered 100% of my data. I was overjoyed. The cost to recover the data was irrelevant as I was prepared to pay far more than what I was charged by Tecleo. I will recommend Tecleo to any company or person that is in need of serious data recovery. I wouldn't waste my time ever again with promises from another company or person that data can be recovered at a lower or cheaper price. "School fees" were paid! A dedicated, motivated and professionally qualified team is at work at Tecleo. Thank you so very much."
Annette Scholtz
Testimonials

Excellent service and turn around time. I would recommend them to any one needing data recovered."
Johan Fourie
Testimonials

Tecleo Data Recovery and Digital Forensics Lab have again recovered my data from MSATA hard drive. I have used them before and I knew they will be able to help with the recovery of my data from a broken MSATA hard drive, these guys are professional and their service is very Good and on-time recovery because they did in 45 minutes and off-cause they can recover data from anything you can think off. They assisted me with quick and professional service and really saved the day with their ability to recover and secure my data, THANK YOU TecLeo and keep it up, you are the BEST by far."
Gerald Mathekga
- NERSA
Testimonials

Ek wil net baie dankie sê vir die moeite wat julle gedoen het om my data terug te kry. Dit beteken ontsettend baie vir my. Ek sal julle uitstekende diens aan almal wat dit nodig mag hê, ten sterkste aanbeveel."
Lynnette Swart
-Lynne's Wedding Services
Testimonials

Great stuff. They do exactly what they say they will. Fast, efficient and accurate. It would be great if they had some slower-to-process rates for private clients that are more affordable (for one's family pictures?), but perhaps this is not economically viable. Either way; well done and I can safely recommend them. Don't hesitate to send your drive. It is in good hands."
Michael Atkinson
Testimonials

Really great team and impressed by their professionalism...."
Peter Clark
Testimonials

Thank you. It was a pleasure doing business with you."
Barrie Broos
- Credit Agricole

June 2016New data recovery and forensic capabilities added to our mobile device data recovery service - Now supporting 19,776 devices and 1,729 applications, these include:

Summary of our mobile device data recovery capabilities:

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June 2016
New data recovery and forensic capabilities added to our mobile device data recovery service - Now supporting 19,776 devices and 1,729 applications, these include: