Home Tech Blog Data RecoveryNew Capabilities Added To Our Mobile Device Data Recovery And Forensic Services.

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New Capabilities Added To Our Mobile Device Data Recovery And Forensic Services.

Henk Smit Tuesday, 28 June 2016

June 2016
New data recovery and forensic capabilities added to our mobile device data recovery service - Now supporting 19,776 devices and 1,729 applications, these include:

Physical extraction while bypassing user lock for twenty-two Samsung Galaxy devices including the Samsung Galaxy S6, S6 Edge and Note 5.
A new and unique extraction method that allows physical extraction for more than hundred and forty LG models, with twenty-two new devices that were not previously supported including the LG MS330 and VS880.
A unique capability to disable the user lock for hundred and thirty-seven Samsung devices.
Physical extraction while bypassing user lock and decoding for nineteen Huawei devices.
Disable user lock support for seventeen LG Android devices, including the LG G5.
Physical extraction while bypassing user lock and decoding for three Nokia 105 devices, including RM-1133, RM-1134, and RM-1135.
An enhanced lock-bypassing physical extraction method supporting twenty-eight Samsung devices (MSM8916), overcoming previous firmware limitations.
New applications for iOS and Android devices - Don’t Touch This (iOS), HereMaps (Android), HideSMS (Android), Hot or Not, Kakao Story, Mappy (Android), Meet24, MeetMe, Nike+ Running, Scruff (Android), SpringPad FlipNote (iOS) and TextMe and 183 updated application versions.

Summary of our mobile device data recovery capabilities:

Logical data recovery: 8,539 mobile devices
Physical data recovery: 4,444 mobile devices
File system data recovery: 4,462 mobile devices
Extract/disable user lock: 2,331 mobile devices
Total number of devices now supported = 19,776

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Testimonials

I lost the first photos of my sons birth date and that was a terrible thing to report to a wife with a 7 day old baby.I took the camera memory card to Tecleo data and they managed to recover all the photos.Thanks guys for saving another mans life.your assistance are greatly appreciated and your services will be revered every time.Thanks for the fast and effective service given."
Johan Nel
Testimonials

My server's hard drive crashed and Martin at TecLeo was recommended. What service!! Thank you! I highly reconmmend this company for all your data recovery."
Mara Scholtz
- Owner at Fleet Figures
Testimonials

ALWAYS a pleasure doing business with Tecleo!"
Rianda Bloem
-C.B. Systems
(Computer & Networking Specialists)
Testimonials

Had a customer with a failed external drive with NO backups - Tecleo took a lot of extra time and effort and in the end were able to recover all of the data. The customer was exceptionally grateful as the data lost had significant value to them."
Patrick Moore
- Office Support Solutions
Testimonials

TecLeo gave great service and did a great job! My hard drive accidently got formatted and it seemed like everything was lost forever. But TecLeo did an amazing job! What I have seen from the result of the recovered data everything seems to be there and in good conditions. I really recomend TecLeo!."
Linn Johansson

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Testimonials

To the team at TecLeo, thanks so much for your kind and speedy assistance in recovering my data. I will certainly recommend your services!"
Lucy Visagie
Testimonials

My first time recovery with Tecleo. I was hugely impressed by the response and professionalism and the quality of the works done. Got all my "lost" data back after an external HDD refused access from any computer. Thanks to all, very impressed. I can recommend any business with Tecleo, especially if you are in dire straights."
Walter Gygax
- Media Solutions Botswana
Testimonials

Thanks for all your help and an amazing service, we have been delighted with the results!"
Brian Ballinger
- Tribology Services (PVT) LTD
Testimonials

Transparent and efficient service. Can honestly recommend Tecleo to those who need their data back. I felt relaxed leaving it in their capable hands on would certainly make use of their expertise again. Many thanks."
Pierre Hamman
-Sezela Group of Companies
Testimonials

Tecleo Data Recovery and Digital Forensics Lab has again recovered me from almost disaster. I have used them before and knew they will be able to help with the recovery of my data from a broken hard drive, these guys can almost recover data from anything you can think of. They assisted me with quick and professional service and really saved the day with their ability to recover and secure my data, thanks TecLeo."
Jaco van der Westhuizen
Testimonials

Tecleo is a professional, trustworthy, reliable and knowledgeable data recovery company. Initially they informed me that they might be able to recover 80% of data and that it takes time to recover lost data. Tecleo recovered 100% of my data. I was overjoyed. The cost to recover the data was irrelevant as I was prepared to pay far more than what I was charged by Tecleo. I will recommend Tecleo to any company or person that is in need of serious data recovery. I wouldn't waste my time ever again with promises from another company or person that data can be recovered at a lower or cheaper price. "School fees" were paid! A dedicated, motivated and professionally qualified team is at work at Tecleo. Thank you so very much."
Annette Scholtz
Testimonials

I have used TechLeo on several occasions and they have always delivered. Prices are reasonable and staff are well equipped. Will more likely use them again when in need of a data recovery."
Richard Johnston
Testimonials

Fantastic service, going beyond and pushing the boundaries of service to move to that sweet zone, where a company can be called exceptional. If you need data recovery, "You are in good hands here"
Bob Glenister
- Telpro Management (Pty) Ltd.
Testimonials

I own a pharmacy in a small suburb in Chatsworth, Durban. The pharmacy over many years, has gained approximately 13 000 patients profiles and has done over 125 000 scripts. I thought having 2 back-ups and various power surge protectors, nothing could affect me – how wrong I was. In a matter of seconds my life I thought was over, as I lost almost 2 decades of patient & account information in a nano second. It was discovered that a high power surge through my computer had destroyed my hard-drive and both the back-ups. I approached my computer software company and they told me my data was lost forever, every other pharmacy that had this problem had zero success of recovery and if anything was recovered at all, it was useless or corrupted. In approximately 24 hours Tecleo changed that statistic forever. Not only did Tecleo recover 100% of my data, but also none of my files or information was damaged or corrupted. The computer software company was left speechless. The attitude of the two technicians roused displayed confidence & mature professionalism. They calmly assessed the three hard drives sent to them, always updating me, via-mail, so I could make an informed decision about what data must be extracted. Tecleo Data Recovery and Digital Forensics Lab expediently recovered the data from my hard-drives and transferred it on to 2 CD’s which was soon safely sent via courier in a convenient wrapping. This experience was unforgettable, as they turned a nightmare into pure utopia & bliss. As a health professional and somewhat of a computer fundi I cannot commend Tecleo anymore but to say, you guys have set a standard that surpasses simple data recovery.
Thank you."
Ds Motley
Testimonials

I have done business with Tecleo Data Recovery and Digital Forensics Lab in the past and was very happy with their service and standards. When my mom's external hard drive bracket broke recently I rushed to them expecting the worse. It was data that would have taken months to recreate and a stressful and untimely problem. They helped me immediately and was willing to help to find the most cost effective way to fix the problem. I can recommend their service 1000 x over! Tecleo Data Recovery Service is a reliable, professional and cost effective... definitely the solution to all your data recovery problems."
Tharina du Preez
Testimonials

Great Service! All my data was recovered. I'm a happy customer"
Peter Parsons
Testimonials

Quick, efficient and professional. Just what you need when you've lost everything."
Kabelo Kekana
Testimonials

Tecleo Data Recovery was able to help me recover my data after I learned that my hard drive disc failed. There is no worse feeling than to find that your computer does not want to switch on..... first thoughts are that you have lost all your data! What a nightmare! I came across Tecleo Data Recovery on the web and with their accurate directions it was easy to find them. I am so grateful to Tecleo Data Recovery and Digital Forensics Lab who recovered my hard work, documents, photo's and very important data. I would like to thank their technicians for their excellent fast service. I am definitively saving Tecleo Data Recovery's contact details on my phone should I ever need data recovery done in the future!"
E Matthysen
Testimonials

I am a PhD student on a very tight time schedule. Losing my data at a critical time this year by accidentally dropping my external hard drive was traumatic for me. Especially as I hadn't backed up the last few months of detailed data analysis work. But being a student means I am on a tight budget too. Tecleo were able to turn this situation around. They gave me hope and a solution. Martin was full of technical knowledge and so professional to deal with. Henk was brilliant in reviewing the final costs and charging me only for the amount of data recovered. That is a huge concession to a student. It is good old-fashioned customer service like this, that make them stand head and shoulders above other companies. It is this combination of technical expertise, individual tailoring and fair treatment that will keep me a loyal customer of theirs. You get a well-deserved 5 stars from me and keep up the good service!"
Tracey Laban
Testimonials

Really working together Team:
I would like to sincerely thank our Nedbank IT Team and the Data Recovery IT Team for their focus in resolving my “hard drive crash” through fully and successfully retrieving all my data. The service and experience was highly professional, timeous and consultative. Thank you to everyone who has supported the recovery of my data ahead of my International training!"
Catharina Bahlmann
- Nedbank Solutions Delivery Executive
Testimonials

Major disaster averted for my customer who would have lost 9 years worth of videos and photographs of the most important events in their lives. Your service was excellent and your communication back to me equally so. I will be recommending you to others."
Allan Strydom
- Derivico
Testimonials

Accidents happen and for the second time now Tecleo Data Recovery and Digital Forensics Lab helped me recover data I thought I would never get back. Being a videographer I dreaded having to tell a bride that her wedding footage was just gone? thanks to TecLeo. Data Recovery Lab I don't have to go that route. According to some professionals my chances were very slim to retrieve any data due to the extensive damage on the external hard drive? Tecleo Data Recovery and Digital Forensics Lab did not let me down! Thank you very much for your continues efforts to recover as much as possible data and not giving up."
Melanie van Deventer
- Private
Testimonials

I am the proud owner of a production company called Twenty Five Frames Productions. We deal with a lot of different types of projects that range in size and budget. We are very understanding towards the clients needs and what they can afford, so when complications occur and the price begins to exceed the budget, we try our best to help the customer and keep prices as low as we can. This is where Tecleo has similar interests at heart. They were the only data recovery facility that was understanding towards the situation we were in, when one of our drives bombed out on us. They managed to help us and provide the best rate out there.
Thanks to Tecleo, we have a better chance to stay within budget and recover valuable files in a reasonable time frame."
Zane Duraes
- Twenty Five Frames Productions
Testimonials

Great stuff. They do exactly what they say they will. Fast, efficient and accurate. It would be great if they had some slower-to-process rates for private clients that are more affordable (for one's family pictures?), but perhaps this is not economically viable. Either way; well done and I can safely recommend them. Don't hesitate to send your drive. It is in good hands."
Michael Atkinson
Testimonials

My first dealings with Tecleo, excellent service, professional and friendly."
Tinus Joubert
- MMI Holdings
Testimonials

I am happy to say that ALL my data was recovered. The people at Tecleo Data Recovery were pleasant, professional, knowledgeable and all-round great to work with!"
Mishkah Holdstock
Testimonials

Excellent service and turn around time. I would recommend them to any one needing data recovered."
Johan Fourie
Testimonials

Friendly, efficient and an overall awesome company to deal with!"
Kyle Viljoen
Testimonials

Julle diens aan my was werklik uitstekend. My herwinde data is gouer aan my terug besorg as wat ek verwag het. Nogmaals vreeslik baie dankie."
Joseph Dicks
Testimonials

My external hard drive crashed and I was not able to retrieve any data. An IT specialist in Port Elizabeth referred me to Tecleo. Martin and his team were able to recover my entire data set. Great communication and great skills, thank you for recovering my data."
Murray Obbes
Testimonials

The best data recovery specialist around!!! Fast and friendly service. The team at tecleo go out of their way to resolve all issues. They were able to recover all my information on my crashed hard drive server!! Definelty worth every star!"
Rizwan Tayob
Testimonials

The disc clutch mechanism (reading heads) on my son's hard drive failed. He was so upset realizing that he had lost all his photos and videos from his GAP year spent in Canada, memories of a fantastic year which included skiing videos taken by a professional photographer.
I contacted a technical support technician who could not help but referred me to Tecleo Data Recovery. As soon as they received the hard drive they emailed me a job card and a quote explaining what the problem was... I can highly recommend their services; their customer support is excellent and their service very professional and competent."
Ros Steytler
Testimonials

After a lighting incident, I did not expect my data to be recovered 100% but lo and behold Tecleo recovered 100% of my hard drive in about 4 days. Now that's what I call excellent service."
Sebotse Nkhwashu
Testimonials

And again thumbs up to yourself and team for the your expertise. You saved us!"
Pascal Maya
- Aremo LTD
Testimonials

I had a pleasant experience with Tecleo Data Recovery and Digital Forensics Lab. They were very friendly and could manage to save most of my data from my HDD. They were very efficient in sending the quotes and invoices; always ready to reply to any queries that I had throughout the process. I would suggest that they keep the client updated as to where in the data recovery process they are: eg. started working on the HDD; finished with the HDD. Upon collection of the HDD just a synopsis as to why the HDD may have failed if it was an electro-mechanical failure. Thank you Tecleo for your help!"
Nicole Steyn
Testimonials

This is to say thank you for the miracle you did by getting my data out from my old hard drive and into a new one.... Am so so grateful.... Thanks a lot.... One of the best things that has ever happened to me!!!"
Olamide Timothy
Testimonials

I came across TecLeo Data Recovery with a quick internet search and was completely surprised to find that they are one of the most efficient and professional data recovery companies that I have come across. The personal service, courtesy, professionalism and responsiveness is really exceptional. I would recommend TecLeo to anyone that is looking to recover any lost data."
Aadil Hassim
- CISCO Systems
Testimonials

Fantastic service. I wholeheartedly recommend these guys to everyone. I was a bit worried about sending my hard drive to them for recovery from Botswana to South Africa. The process of creating a commercial tax invoice was the most worrying. I have had bad experiences in the past with things getting stuck at customs and then customs charging me large amounts of money. Martin and Henk helped me through the process and it was completely painless. Their email communication is prompt and they are happy to help with any questions or issues you may have. They have a variety of payment methods which you can use, the most convenient for me being Paypal, and stopped me having to pay excessive bank charges. Most importantly they rescued all my data!! Couldn't be happier! And they got it done in 3 days on the standard service! Thanks Again!"
Nicole Chambers
Testimonials

I dont know how to thank you enough! you guys really saved my life (and data). Thankyou for giving fast, efficient and above all friendly service to a layman like me! You have my highest recommendations."
Aneldi Grundling
- Student
Testimonials

I had previously had my corrupted hard drive at other "experts" who told me the drive was irrecoverable. Tecleo Lab recovered 95% of my precious 15,000 photos which are priceless! Not only did they do it timeously and efficiently, they were some of the nicest people I have ever met. Thank you, Tecleo for giving me back my memories!!!!"
Sharon Hoffman
Testimonials

Being an old and satisfied client of Tecleo for a number of years already, it was a no-brainer to task them with the recovery of data for one of my clients, as well as for myself. In current times when good dependable service is hard to come by, it is good to have people like Tecleo who will go the extra mile to recover lost data."
Jan Muller
Testimonials

I had sent in my external drive to another company to attempt to restore lost data, but they were unsuccessful. In desperation, I decided to try one more time. I sent my external drive to Tecleo Data Recovery and Digital Forensics Lab, via courier and they returned it to me free of charge. They kept me in the loop throughout the entire process, in a courteous, friendly, kind and professional manner. I am truly grateful that they were able to assist me and would recommend their services to anyone. Thank you once again."
Andries Visagie
Testimonials

Tecleo Data Recovery and Digital Forensics Lab have again recovered my data from MSATA hard drive. I have used them before and I knew they will be able to help with the recovery of my data from a broken MSATA hard drive, these guys are professional and their service is very Good and on-time recovery because they did in 45 minutes and off-cause they can recover data from anything you can think off. They assisted me with quick and professional service and really saved the day with their ability to recover and secure my data, THANK YOU TecLeo and keep it up, you are the BEST by far."
Gerald Mathekga
- NERSA
Testimonials

This was the first time that I required recovery of my stock of e-books that was locked in an external drive. I had lost all hope of recovering it but decided to give Tecleo a try to get my library back and the investment paid off. Tecleo were able to recover my hard drive 100% and they did this in lesser time then they stipulated. I now have my holiday reading material back and its all thanks to Tecleo. Well done Tecleo team."
Roy Naidoo
Testimonials

Saved my 4 years of university! much appreciated. Good, friendly and welcoming service with great results in my case! thank you."
Harshal Thaker
Testimonials

Ek het vandag my hardeskyf van julle ontvang, en wil graag baie dankie sê vir jul uitstekende diens. Nie net is al die data wat ek nodig gehad het beskikbaar nie, julle het ook die hele transaksie in minder as 'n week afgehandel - meer as twee weke vinniger as wat ek gekwoteer is. Boonop was jul kwotasie van meet af tot 3 maal goedkoper as wat ek deur ander maatskappye gekwoteer is.
Ek is baie tevrede, en beplan om julle ten sterkste aan te beveel aan enigeen wat 'n soortgelyke diens benodig."
Leon de Wit
- Nortech International
Testimonials

The reception was prompt and professional. 2. Quotation received the same day. 3. Service request - recovery of data a week earlier than expected. 4. Discount was negotiable and fair. Although still expensive(only complaint) the rest is worth a 5 star rating which left me as a happy customer of Tecleo Data."
Eugene Goosen

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Testimonials

I have a NAS device with 6 drives that is on a network where all our work finally sits. After a years work of Video production (close to 17TB), I replaced the Drives with fresh new drives for the new years worth of work and kept the old drives as back-up to be used whenever we might need those files. The NAS continued to work fine until 2 months later when I put the old set of drives back to access the old data. To my horror, none of the drives where readable anymore - they showed up as having data - just that the NAS could not read it! The NAS could see only the new drives if fitted back but not all my old work. No joy at all was received from the manufacturer in decoding the info to be read by our computers. We realised only too late that the NAS worked like that - once reconfigured, it could not see the old stuff. I am very thankful to come across a company like TECLEO who not only saved the day by decoding and safely transferring all the data onto readable new drives but in such an efficient and cost saving way. They kept us timeously informed of progress and most importantly, kept to the agreed price despite the laboriously long job. I will definitely recommend this company that stands out among the rest because of their principles and not being driven by greed as is so commonplace nowadays."
Suda Sing
- African Lotus Productions
Testimonials

An employees hard drive was no longer being detected by the BIOS and they had not backed up anything to the network for 6 months. We sent it to Tecleo Data Recovery for priority service. We were very happy that 100% of our information was recovered intact, and their rates were very reasonable compared to other data recovery labs contacted."
Jason Bailey
-Grant Thornton
Testimonials

Loosing access to our data on our little NAS device was very traumatic, especially because we do a lot of training and outreach work in difficult to reach communities. We rely on the various types of data for preparations and to provide feedback to donors and supporters. We are truly greatful for TecLeo's support and low cost in recovery of the data and providing the full solution to our data needs. We want to really thank TecLeo for their friendly assistance, professional advice and service. May the Lord bless you with the riches of his blessings."
Hannes and Elzaan de Villiers
- Missionaries
Testimonials

Thanks Martin for restoring my faith in data storage !! Really appreciate the flexibilty Tecleo offers individuals - the anxiety & prospect of losing data as a photographer was a nightmare! Appreciated"
Raouf Abed
Testimonials

The best data recovery in a very efficient and professional way.Their customer service is of highest regard."
Odirile Pontsho Moloi

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Testimonials

The service of Tec Leo Data Recovery Lab is spectacular!"
Bennie Joubert
- (JSDAAV Internet Solutions CC)
Testimonials

"Our client needed a 2TB data drive recovered.Due to the type of failure we could not assist as a computer shop.Tecleo was quick with an estimate with different options from quick to a couple of days. We had a very good experience with these guys
and will definitely use them in future. Professional, fast to respond and friendly staff."

Gerrie Pieterse

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Testimonials

I am extremely pleased with the TecLeo team and service I received. TecLeo showed a level of professionalism and service that I come across on very rare occasions. Providing reliable information and informed descriptions of the data recovery process. The process from my first call to delivery of rebuilt hard drive was smooth and hassle free. The service was very friendly and very professional. I will not hesitate to call them again and I will gladly work with Martin and the TecLeo team again. A pleasure having them as a support company of Deltech IT."

Celeste Joubert
- Deltech IT
Testimonials

After trying various other companies to recover my data with no luck I tried Tecleo and I'm absolutely forever thankful to you! I'm a Wedding Photographer and no price can be put on someone's wedding memories! After my external hard drive fell and various attempts by other companies to recover the data I thought my business will get a bad reputation because of it, but thank God for Tecleo and your professional fast service, they recover 100% of my data and I was able to give the bride her wedding memories after all and also keep my good reputation! I pray that your business will continue to be Blessed!"
Driekie Potgieter
- 3'kie's Photography
Testimonials

The service of Tecleo Data Recovery and Digital Forensics Lab is spectacular! I would like to thank your technicians who recently helped me with a hard drive failure. The technical staff is very competent and very responsive! I hold your company in the highest regard as far as customer service goes. I will never hesitate in recommending you to my colleagues and friends. I am so impressed with your company as well as your ability to provide the skills needed to resolve the issue. Your customer service and dedication to your customers is superb!!! So many companies now have poor customer service, it is great to find a company that cares and does the right thing. I realize mine was a single small voice among the many requests you receive for assistance and I truly appreciate the time spent to resolve the problem."
Lindy van Wyk de Vries
Testimonials

TecLeo and Martin managed to recover my data. Thank you for your effective and efficient service!"
Lara Viljoen

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Testimonials

I highly recommend Tecleo. After trying everything to recover a crashed hard drive, the people at Tecleo came to the rescue and recovered everything. From start to finish they were the best. Professional, sympathetic and extremely knowledgeable. Thank you so much for saving my butt, Tecleo"
Michelle Leslie
Testimonials

They are very quick and professional, and deliver as promised. I would recommend them for those that need data recovery and someone you can trust."
Ricardo Machado

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Testimonials

Thank you for excellent service!"
Navi Pillay
Testimonials

The service was great, data was recovered much quicker than originally quoted. I will definitely use your services again and spread the word on how great Martin, Antoinette and team are."
Wayne Reid
Testimonials

Thanks for the help and the excellent customer service!"
Barry D P Buttress
- Avondale Films
Testimonials

Really great team and impressed by their professionalism...."
Peter Clark
Testimonials

In a slight panic ,and fearing for the worst ,I took my damaged hard drive to Tecleo Data Recovery and Digital Forensics Lab. The friendly and professional staff quickly turned my frown into smiles by fixing my hard drive in no time - and with their competitive prices , I managed to also save money! You rock!"
Setshaba Mampe
Testimonials

Thank you very much for your quick and efficient data recovery. We do appreciate it!"
Annamine Jonker
Testimonials

My Samsung HD crashed due to age and accidental impact. A number of IT companies attempted to recover the data using data recovery software, but were entirely unsuccessful. TecLeo managed to repair the HD and recover 100% of the lost data. I can recommend them for the services they offer."
Johann van Zyl
Testimonials

Thanks Corrie & Team! I had send in a clients' hard drive to be recovered and requested the client to indicate the files and folders to be recovered. After Tecleo recovered these, the client asked but what about a few more folders. Tecleo without hesitation re-examined the hard drive and recovered all of the info needed! Thanks Guys! I can and will always recommend you to recover almost any lost info!"
Rudi Heystek
-Intricate IT Solutions
Testimonials

Down right amazing service. From the start till the end and by end I mean them recovering my SQL DB off a drive that was totally trashed. Friendly helpful staff clear straight forward website no hidden cost. TecLeo Will always be my first choice save myself the hassle in the future of trying to do it myself first. Thank you for the service. outstanding!"
Shane Seagreen
Testimonials

It was a pleasure to work with Tecleo. Tecleo recovered all my data.I am very satisfied with Tecleo and will always sent all my recovery work to them. Keep on being the best !!!"
Thys Buitendag
- TB Computers

June 2016New data recovery and forensic capabilities added to our mobile device data recovery service - Now supporting 19,776 devices and 1,729 applications, these include:

Summary of our mobile device data recovery capabilities:

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June 2016
New data recovery and forensic capabilities added to our mobile device data recovery service - Now supporting 19,776 devices and 1,729 applications, these include: