I own a pharmacy in a small suburb in Chatsworth, Durban. The pharmacy over many years, has gained approximately 13 000 patients profiles and has done over 125 000 scripts. I thought having 2 back-ups and various power surge protectors, nothing could affect me – how wrong I was. In a matter of seconds my life I thought was over, as I lost almost 2 decades of patient & account information in a nano second. It was discovered that a high power surge through my computer had destroyed my hard-drive and both the back-ups. I approached my computer software company and they told me my data was lost forever, every other pharmacy that had this problem had zero success of recovery and if anything was recovered at all, it was useless or corrupted. In approximately 24 hours Tecleo changed that statistic forever. Not only did Tecleo recover 100% of my data, but also none of my files or information was damaged or corrupted. The computer software company was left speechless. The attitude of the two technicians roused displayed confidence & mature professionalism. They calmly assessed the three hard drives sent to them, always updating me, via-mail, so I could make an informed decision about what data must be extracted. Tecleo Data Recovery and Digital Forensics Lab expediently recovered the data from my hard-drives and transferred it on to 2 CD’s which was soon safely sent via courier in a convenient wrapping. This experience was unforgettable, as they turned a nightmare into pure utopia & bliss. As a health professional and somewhat of a computer fundi I cannot commend Tecleo anymore but to say, you guys have set a standard that surpasses simple data recovery.