:- COVID-19 -: 

Please note that we will be working from our homes during this period. 

Do not hesitate to contact us for in-lab as well as remote data recovery and digital forensic services - we are registered with the CIPC as an Essential Service Business.

 All items entering and leaving our premises are disinfected using short-wave germicidal ultraviolet (UVC) radiation.

Q018: Can I bring my own destination drive

Yes, you would be welcome to bring your own destination drive for accepting your recovered data.

Please note:

  • We require:
    • An external USB3 hard drive in a fully working condition;
    • Must be clean, NTFS formatted (without any other data);
    • Of the same or larger capacity than the device being recovered.
  • Please Note:
    • We need to have the destination drive in hand before starting the data recovery.
    • We do not accept any responsibility for existing data on a supplied destination drive.
    • We do not accept hard drives with bad sectors, USB2 or IDE drives.
  • Our free collection service is only applicable to the initial collection of your device.
    • We can arrange for the collection of your destination drive at an additional cost.
    • Please allow 2-3 working days for courier collections and deliveries.