Criteria Should You Supply Your Own Destination Drive

We require that the destination drive be an external USB3 hard drive in fully working condition and that it meets the following criteria:

• The drive must be clean (without any other data) and formatted with NTFS.
• The drive should have the same or larger capacity than the recovered device.

It is important to note that:

• We do not accept responsibility for existing data on a supplied destination drive.
• We do not accept hard drives with bad sectors, USB2, or IDE drives.
• Our free collection service is only applicable for the initial collection of your device.
• We can arrange to collect your destination drive at an additional cost.
• Please allow two to three (2-3) working days for courier collections and deliveries.