• The more hands that handle your devices, the bigger the risk of being unable to recover the data. It is not uncommon to have only a limited number of attempts. This could be as little as a single attempt due to an issue that would cause permanent damage, eliminating any future possibility of recovering the data.
• Frequent transport can also lead to mishandling, temperature extremes, or moisture exposure and, in extreme cases, get lost in transit.
• Also, varied evaluation methods, skills and tools among providers can worsen device conditions, potentially leading to irrecoverable data.
• Unfortunately, some recovery service providers are less than honest. We have received drives previously sent to other data recovery businesses that were undoubtedly intentionally damaged, in some cases beyond recovery after an unsuccessful recovery or when their data recovery quote was rejected.

When evaluating a data recovery company, some red flags include exaggerating the years the company has been operating and, the number of completed data recovery jobs and claims of an unrealistically high success rate. Any data recovery success rate above 70-80% is unrealistic.

To mitigate these risks, give your data the best possible chance of being recovered by selecting a reputable data recovery company with a proven track record, the right tools and equipment, and a commitment to the safe, secure and confidential handling of your data.

Digital forensics and data recovery are highly specialised services; not all companies have equal experience, capabilities and skill levels. Unfortunately, acquiring and maintaining specialised tools, equipment, software, spare parts, a safe and secure environment, and skilled and experienced technical staff, including an extensive research and development program, comes at a cost.

Advanced-data recovery is both an art and a science, using specialised data recovery skills, tools, equipment and software to repair and extract data from potentially inaccessible digital storage devices.

Forensic data recovery is the application of advanced data recovery skills, tools, equipment and software to repair and extract as much data as possible, including service area data, not accessible using standard forensic and data recovery tools, from potentially inaccessible digital storage devices, using forensically sound principles, for investigation and presentation as evidence in a court of law.