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Hard Disk Data Recovery

Partially Encrypted Laptop Drive With Electro-Mechanical Issues

Written by Corrie Theron on Tuesday, 21 January 2014. Posted in Hard Disk Data Recovery, Encrypted Disk Data Recovery

Thursday morning my laptop no longer started up. I logged a call with our IT support and they informed me that there is an issue with McAfee encryption and that they need to decrypt and then backup the data and reinstall my laptop ect. They struggled for days and then sent my laptop to our security experts whom also struggled for days.
They were however confident that the hard drive is in a state that one should be able to recover the data, I then suggested that I get in touch with you guys since they have exhausted all their expertise in terms of attempting to restore the data and hence you guys are now sitting with my hard drive.

There is lots of business related data on my machine of which I have no backup as well as personal information, so ideally I’m looking for all the data."

Testimonials

"Our client needed a 2TB data drive recovered.Due to the type of failure we could not assist as a computer shop.Tecleo was quick with an estimate with different options from quick to a couple of days. We had a very good experience with these guys
and will definitely use them in future. Professional, fast to respond and friendly staff."

Gerrie Pieterse

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Testimonials

Well Done To Henk, Martin And Antoinette, I used their services for the first time, and was really impressed in the service and their turnaround time. There's nothing more daunting than to have lost precious data. Thanks to the team were just another happy smiling customer. Keep up the good work, and will definitely give you more business in the future."
Ishal Haripersad
- KIB College (Pty) Ltd Durban
Testimonials

Really great team and impressed by their professionalism...."
Peter Clark
Testimonials

I would like to thank Tecleo Data Recovery for the excellent service that I received from both their technical and front of house staff. They were very accommodating in formulating a personalized solution for my specific problem, and also keeping me posted on the progress throughout the recovery process. I won't hesitate to refer anyone with a data issue to Tecleo. Thanks!"
CJ van Blerk
Testimonials

After dropping my laptop by mistake, I thought I had lost everything in my HD when it prompt me to format it after I switched it on. A friend of mine told me about Tecleo Data Recovery and Digital Forensics Lab and advised me that I take it to them. They assisted me very quickly in no time and I managed to retrieve all my data back. Thank you very much Tecleo Data Recovery and Digital Forensics Lab for your best service. Thanks Guys!!!"
Gosiame Tlatsi
Testimonials

Thanks Martin for restoring my faith in data storage !! Really appreciate the flexibilty Tecleo offers individuals - the anxiety & prospect of losing data as a photographer was a nightmare! Appreciated"
Raouf Abed
Testimonials

Excellent service and turn around time. I would recommend them to any one needing data recovered."
Johan Fourie
Testimonials

I just want to thank you for the excellent service that we have received at the time that we needed your assistance. I will in the future use your services again as I know how important data to our users are."
Willem Schmidt
- Access Freight Africa (PTY) Ltd
Testimonials

Really working together Team:
I would like to sincerely thank our Nedbank IT Team and the Data Recovery IT Team for their focus in resolving my “hard drive crash” through fully and successfully retrieving all my data. The service and experience was highly professional, timeous and consultative. Thank you to everyone who has supported the recovery of my data ahead of my International training!"
Catharina Bahlmann
- Nedbank Solutions Delivery Executive
Testimonials

Julle diens aan my was werklik uitstekend. My herwinde data is gouer aan my terug besorg as wat ek verwag het. Nogmaals vreeslik baie dankie."
Joseph Dicks
Testimonials

I have to say that to you, Martin, Antoinette and the rest of the team, a massive thank you. Your service and communication has been amazing. You guys did exactly what you said you would do and there is nothing more I can ask for. Well done."
Philip Cooper
- IT Centric
Testimonials

The disc clutch mechanism (reading heads) on my son's hard drive failed. He was so upset realizing that he had lost all his photos and videos from his GAP year spent in Canada, memories of a fantastic year which included skiing videos taken by a professional photographer.
I contacted a technical support technician who could not help but referred me to Tecleo Data Recovery. As soon as they received the hard drive they emailed me a job card and a quote explaining what the problem was... I can highly recommend their services; their customer support is excellent and their service very professional and competent."
Ros Steytler
Testimonials

I run regular backups and when my HDD started giving problems recently I was not too concerned. Simply replace the HDD, restore the backup and off we go… If only it was that simple. Whilst trying to restore my backup, I learnt with great shock and disbelief that the virtual machine on my Mac did not back up properly. I started panicking as the majority of data resided on the virtual machine and no matter what I tried, I simply could not gain access to vital directories and files. It was with great relief that I came across the Tecleo team, not only did they provide a friendly and efficient service, they also recovered all of my data. Thanks for a professional and efficient service, much appreciated!"
Jaco Gerrits
- Dynamus Technologies
Testimonials

TecLeo gave great service and did a great job! My hard drive accidently got formatted and it seemed like everything was lost forever. But TecLeo did an amazing job! What I have seen from the result of the recovered data everything seems to be there and in good conditions. I really recomend TecLeo!."
Linn Johansson

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Testimonials

We are very pleased with the service. It was efficient and ahead of schedule. A great deal of our data was recovered of which we are grateful! We will refer them for all data recovery for our clients in the future."
Marcy Meiburg
Testimonials

And again thumbs up to yourself and team for the your expertise. You saved us!"
Pascal Maya
- Aremo LTD
Testimonials

Tecleo is a professional, trustworthy, reliable and knowledgeable data recovery company. Initially they informed me that they might be able to recover 80% of data and that it takes time to recover lost data. Tecleo recovered 100% of my data. I was overjoyed. The cost to recover the data was irrelevant as I was prepared to pay far more than what I was charged by Tecleo. I will recommend Tecleo to any company or person that is in need of serious data recovery. I wouldn't waste my time ever again with promises from another company or person that data can be recovered at a lower or cheaper price. "School fees" were paid! A dedicated, motivated and professionally qualified team is at work at Tecleo. Thank you so very much."
Annette Scholtz
Testimonials

Absolutley fantastic. My work hard drive failed recently, and these guys were able to get my data back at a good price. I received regular updates which helped keep my stress levels down. Overall, these guys are great, and super friendly. Would recommend any day to any one! Thanks again!"
Richard Bower
- SKF
Testimonials

My external hard drive became noisy, and then at once became unable to mount. With hindsight, I could have acted on the slightly increased vibration from the drive before it failed. Tecleo recovered the majority of the files on my drive, which were family photos of sentimental value to us. It must have been a very tedious job, as it took much longer than expected. Tecleo along the way communicated professionally with us. Despite it taking much longer, they stood by their initial cost estimate."
Tim Parter
Testimonials

I dont know how to thank you enough! you guys really saved my life (and data). Thankyou for giving fast, efficient and above all friendly service to a layman like me! You have my highest recommendations."
Aneldi Grundling
- Student
Testimonials

Tecleo Data Recovery and Digital Forensics Lab have again recovered my data from MSATA hard drive. I have used them before and I knew they will be able to help with the recovery of my data from a broken MSATA hard drive, these guys are professional and their service is very Good and on-time recovery because they did in 45 minutes and off-cause they can recover data from anything you can think off. They assisted me with quick and professional service and really saved the day with their ability to recover and secure my data, THANK YOU TecLeo and keep it up, you are the BEST by far."
Gerald Mathekga
- NERSA
Testimonials

Very professional service, with excellent information and responses on status. Met their committed delivery time with completely successful data recovery. Outstanding and exemplary service!"
Michael Olivier
Testimonials

Thank you very much for your speedy response and professional service."
Veronica Sterley
- Supercare Services Group (Pty) Ltd
Testimonials

Thank you. It was a pleasure doing business with you."
Barrie Broos
- Credit Agricole
Testimonials

Na skade aangerig weens oorspanning - verkeerde kragbron ingeprop - kon Tecleo die skyf binne twee dae herstel tot weer in werkende toestand. Waaroor my dogter baie dankbaar is aangesien baie van haar data as gevolg van die fout wat sy gemaak het verlore sou wees sonder die herstel. Baie dankie Tecleo, en Corrie Theron van Tecleo."
Harm Boer
Testimonials

Loosing access to our data on our little NAS device was very traumatic, especially because we do a lot of training and outreach work in difficult to reach communities. We rely on the various types of data for preparations and to provide feedback to donors and supporters. We are truly greatful for TecLeo's support and low cost in recovery of the data and providing the full solution to our data needs. We want to really thank TecLeo for their friendly assistance, professional advice and service. May the Lord bless you with the riches of his blessings."
Hannes and Elzaan de Villiers
- Missionaries
Testimonials

Thanks for the help and the excellent customer service!"
Barry D P Buttress
- Avondale Films
Testimonials

Being an old and satisfied client of Tecleo for a number of years already, it was a no-brainer to task them with the recovery of data for one of my clients, as well as for myself. In current times when good dependable service is hard to come by, it is good to have people like Tecleo who will go the extra mile to recover lost data."
Jan Muller
Testimonials

Saved my 4 years of university! much appreciated. Good, friendly and welcoming service with great results in my case! thank you."
Harshal Thaker
Testimonials

Great experience. Efficient and patient with my specific requests. Highly recommended."
Elaine Dougherty (Pixeled Photography)

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Testimonials

After dropping my laptop by mistake, I thought I had lost everything in my HDD when it prompt me to format it after I've switched it on. A friend of mine told me about Tecleo Data Recovery and Digital Forensics Lab and advised me that I take it to them. They assisted me very quickly in no time and I managed to retrieve all my data back. Thank you very much Tecleo Data Recovery and Digital Forensics Lab for your best service."
Kgotso Letele
Testimonials

After trying various other companies to recover my data with no luck I tried Tecleo and I'm absolutely forever thankful to you! I'm a Wedding Photographer and no price can be put on someone's wedding memories! After my external hard drive fell and various attempts by other companies to recover the data I thought my business will get a bad reputation because of it, but thank God for Tecleo and your professional fast service, they recover 100% of my data and I was able to give the bride her wedding memories after all and also keep my good reputation! I pray that your business will continue to be Blessed!"
Driekie Potgieter
- 3'kie's Photography
Testimonials

Accidents happen and for the second time now Tecleo Data Recovery and Digital Forensics Lab helped me recover data I thought I would never get back. Being a videographer I dreaded having to tell a bride that her wedding footage was just gone? thanks to TecLeo. Data Recovery Lab I don't have to go that route. According to some professionals my chances were very slim to retrieve any data due to the extensive damage on the external hard drive? Tecleo Data Recovery and Digital Forensics Lab did not let me down! Thank you very much for your continues efforts to recover as much as possible data and not giving up."
Melanie van Deventer
- Private
Testimonials

I have used TechLeo on several occasions and they have always delivered. Prices are reasonable and staff are well equipped. Will more likely use them again when in need of a data recovery."
Richard Johnston
Testimonials

Ek wil net baie dankie sê vir die moeite wat julle gedoen het om my data terug te kry. Dit beteken ontsettend baie vir my. Ek sal julle uitstekende diens aan almal wat dit nodig mag hê, ten sterkste aanbeveel."
Lynnette Swart
-Lynne's Wedding Services
Testimonials

Top Notch Company to deal with. Everything about Tecleo is professional and efficient. No false promises are made, and complete fair policies are in place to protect both parties involved. These are the guys to trust with your Hard drive after hardware failure."
Derrick van Niekerk

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Testimonials

Thank you for my data recovery, great speedy service!"
Ilizma Quinn
- Quinn Attorney
Testimonials

Great service. Recovered all of my data. I was extremely happy with the service."
Fayyaaz Akoob

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Testimonials

Major disaster averted for my customer who would have lost 9 years worth of videos and photographs of the most important events in their lives. Your service was excellent and your communication back to me equally so. I will be recommending you to others."
Allan Strydom
- Derivico
Testimonials

I would like to take this opportunity to thank you and your team for the quick and professional service you have provided in recovering the data on my harddrive. The data I was on the brink of losing is 2 years worth of phD research and if it wasn't for TecLeo I would have lost it and my future would have gone down the drain. Thank you again for your help and securing my future. I will gladly recommend your service should someone I know encounter a similar problem. Please feel free to post my testimonial on your website, I could not see an option to type it myself."
Tshepo Matemane
Testimonials

Fast, Efficient and Friendly support. A pleasure to deal with."
Joao Pestana
- ZenOne Productions (Pty) Ltd
Testimonials

Just want to take this opportunity to Thank Tecleo Data Recovery with great services they provide to their customers. I have sent my dead drives to them several times with no hope that they will able to recover my DATA back but with commitments and willingness and great attitude and hard time they putting they managed to save my life. I really appreciate their work and looking forward to work with them going forward."
Michael Ndaba
Testimonials

After dropping my laptop by mistake, I thought I had lost everything in my HD when it prompted me to format after I switched it on. A friend of mine told me about Tecleo Data Recovery and Digital Forensics Lab and advised me that I take it to them. They assisted me very quickly in no time and I managed to retrieve all my data back. Thank you very much Tecleo Data Recovery and Digital Forensics Lab for your best service. Thanks, Guys!!!"
Lebogang Tlatsi
Testimonials

I want to thank Tecleo Data Recovery and Digital Forensics Lab for their service that they offered me. I was really struggling to find a place that is affordable yet trustworthy with my broken HDD. It was a WD Elements 1TB hard drive. Tecleo Data Recovery and Digital Forensics Lab from the beginning was very helpful and could assist me immediately in the friendliest manner. I especially want to thank Martin Smith for the quick response and kind heart. It was an absolute pleasure working with Tecleo Data Recovery and Digital Forensics Lab and I would suggest their service to anyone that has lost data on any memory device. Thank you very much!"
Bernard De Villiers
Testimonials

Thanks guys for assisting me with my hard drive. I was really stressed when it crashed. But coming to you guys were my only solution. once again thanks guys."
Niral Gopal
Testimonials

Great stuff. They do exactly what they say they will. Fast, efficient and accurate. It would be great if they had some slower-to-process rates for private clients that are more affordable (for one's family pictures?), but perhaps this is not economically viable. Either way; well done and I can safely recommend them. Don't hesitate to send your drive. It is in good hands."
Michael Atkinson
Testimonials

After a lighting incident, I did not expect my data to be recovered 100% but lo and behold Tecleo recovered 100% of my hard drive in about 4 days. Now that's what I call excellent service."
Sebotse Nkhwashu
Testimonials

I had sent in my external drive to another company to attempt to restore lost data, but they were unsuccessful. In desperation, I decided to try one more time. I sent my external drive to Tecleo Data Recovery and Digital Forensics Lab, via courier and they returned it to me free of charge. They kept me in the loop throughout the entire process, in a courteous, friendly, kind and professional manner. I am truly grateful that they were able to assist me and would recommend their services to anyone. Thank you once again."
Andries Visagie
Testimonials

The best data recovery in a very efficient and professional way.Their customer service is of highest regard."
Odirile Pontsho Moloi

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Testimonials

I had previously had my corrupted hard drive at other "experts" who told me the drive was irrecoverable. Tecleo Lab recovered 95% of my precious 15,000 photos which are priceless! Not only did they do it timeously and efficiently, they were some of the nicest people I have ever met. Thank you, Tecleo for giving me back my memories!!!!"
Sharon Hoffman
Testimonials

Great Service! All my data was recovered. I'm a happy customer"
Peter Parsons
Testimonials

I have to admit, I was very skeptical about Tecleo being able to recover the data of a damaged Bitlocked external hard drive. I am an IT professional and know a few recovery tools of the trade but none worked. Tecleo recovered all of the data in the time frame specified. The service was very friendly and very professional. Great Job guys! I will definitely recommend you as the company of choice when it comes to data recovery. Thanks."
Nic Grobler
Testimonials

I am a PhD student on a very tight time schedule. Losing my data at a critical time this year by accidentally dropping my external hard drive was traumatic for me. Especially as I hadn't backed up the last few months of detailed data analysis work. But being a student means I am on a tight budget too. Tecleo were able to turn this situation around. They gave me hope and a solution. Martin was full of technical knowledge and so professional to deal with. Henk was brilliant in reviewing the final costs and charging me only for the amount of data recovered. That is a huge concession to a student. It is good old-fashioned customer service like this, that make them stand head and shoulders above other companies. It is this combination of technical expertise, individual tailoring and fair treatment that will keep me a loyal customer of theirs. You get a well-deserved 5 stars from me and keep up the good service!"
Tracey Laban
Testimonials

It was a pleasure to work with Tecleo. Tecleo recovered all my data.I am very satisfied with Tecleo and will always sent all my recovery work to them. Keep on being the best !!!"
Thys Buitendag
- TB Computers
Testimonials

Being a musician/producer/gamer and an avid user of my computer, I have put my PC to the test one time too many. I lost my hard-drive to old age & over-use. I had many extremely important files which I just couldn't lose, and just when I gave up hope. I contacted the CSIR, who advised me that "TecLeo" is the best in the business. "If they can't restore your data, no one can." Contacting them I experienced great service and because I am a private user, they gave me a decent price. Within no time I was quoted and set for the recovery. Thanks a million.
Magda Maas
Testimonials

I would like to thank the team at TecLeo and especially to Corrie for their excellent service, understanding and complete professionalism in dealing with a recovery case that we needed solved, a massive thank you. Well done."
Stephen Perestrello
- Private
Testimonials

I came across TecLeo Data Recovery with a quick internet search and was completely surprised to find that they are one of the most efficient and professional data recovery companies that I have come across. The personal service, courtesy, professionalism and responsiveness is really exceptional. I would recommend TecLeo to anyone that is looking to recover any lost data."
Aadil Hassim
- CISCO Systems
Testimonials

I had a pleasant experience with Tecleo Data Recovery and Digital Forensics Lab. They were very friendly and could manage to save most of my data from my HDD. They were very efficient in sending the quotes and invoices; always ready to reply to any queries that I had throughout the process. I would suggest that they keep the client updated as to where in the data recovery process they are: eg. started working on the HDD; finished with the HDD. Upon collection of the HDD just a synopsis as to why the HDD may have failed if it was an electro-mechanical failure. Thank you Tecleo for your help!"
Nicole Steyn
Testimonials

I have done business with Tecleo Data Recovery and Digital Forensics Lab in the past and was very happy with their service and standards. When my mom's external hard drive bracket broke recently I rushed to them expecting the worse. It was data that would have taken months to recreate and a stressful and untimely problem. They helped me immediately and was willing to help to find the most cost effective way to fix the problem. I can recommend their service 1000 x over! Tecleo Data Recovery Service is a reliable, professional and cost effective... definitely the solution to all your data recovery problems."
Tharina du Preez
Testimonials

I would like to congratulate the Tecleo team for the a Job well done. Almost all the files we need were recovered. Thank you so much for the excellent service. We will definitely refer and use your services in future. Thank you so much."
Anna Maliboho
- The Citizen
Testimonials

Thank you for excellent service!"
Navi Pillay
Testimonials

I lost the first photos of my sons birth date and that was a terrible thing to report to a wife with a 7 day old baby.I took the camera memory card to Tecleo data and they managed to recover all the photos.Thanks guys for saving another mans life.your assistance are greatly appreciated and your services will be revered every time.Thanks for the fast and effective service given."
Johan Nel
Testimonials

The service of Tec Leo Data Recovery Lab is spectacular!"
Bennie Joubert
- (JSDAAV Internet Solutions CC)
Testimonials

My external hard drive crashed and I was not able to retrieve any data. An IT specialist in Port Elizabeth referred me to Tecleo. Martin and his team were able to recover my entire data set. Great communication and great skills, thank you for recovering my data."
Murray Obbes
Testimonials

To the team at TecLeo, thanks so much for your kind and speedy assistance in recovering my data. I will certainly recommend your services!"
Lucy Visagie
Testimonials

It was a pleasure to work with TECLEO. You are a very professional data recovery company!"
Dilip Samji
- CA Computers
Testimonials

Graag wil ek julle bedank vir die herwinning van ons kosbare fotos vanaf n SD skyfie. Soos ek aan julle genoem het ek op n wildrit i.d. aand my geheuekaart uitgevee - ons was platgeslaan maar die span van TecLeo het ons weereens nie teleurgestel nie en my eerste kleindogter se fotos was gered!!!
Nogmmaals baie dankie"
Calla Hansen
Testimonials

TecLeo and Martin managed to recover my data. Thank you for your effective and efficient service!"
Lara Viljoen

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Testimonials

An employees hard drive was no longer being detected by the BIOS and they had not backed up anything to the network for 6 months. We sent it to Tecleo Data Recovery for priority service. We were very happy that 100% of our information was recovered intact, and their rates were very reasonable compared to other data recovery labs contacted."
Jason Bailey
-Grant Thornton
Testimonials

The service was great, data was recovered much quicker than originally quoted. I will definitely use your services again and spread the word on how great Martin, Antoinette and team are."
Wayne Reid

SELF-HELP QUOTATION

We are offering a discount on all data recovery and digital forensic investigations as a direct result of the current unrest in South Africa.

This offer includes digital forensic investigations and data recovery from dropped, fire and water damaged data and CCTV footage storage devices, CCTV footage format conversion (from a proprietor to a standard video format), video clean-up and enhancement.

Hard Disk Data Recovery